What are the responsibilities and job description for the Nurse position at Metrolina Nephrology Associates?
Description
Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We also have a generous 401k plan with entry points in Jan. & July after 90 days of employment
Metrolina Nephrology Associates is the region’s most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Composed of 41 Nephrologists and 38 Nephrology Advanced Practitioners, our practice serves patients from seven convenient locations. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate.
It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients’ quality of life through professional activity and dedication.
By providing service excellence through highly specialized physicians and staff, we commit to serving the individual needs and circumstances of patients.
A non-exempt position responsible for successful day to day operations of a nephrology practice office.
Duties include, but are not limited to:
- Ensures follow through of established strategies to improve the patient experience
- Resolves patient complaints; reports unresolved complaints to the Site Manager promptly
- Delivers high quality customer service
- Daily clinics are prepared for in advance
- Reviews lab reports daily
- Manages and prioritizes incoming and outgoing phone calls
- Administers Intradermal, IM, IV, and subcutaneous Injections
- Demonstrates Basic Assessment Skills through completion of nurse visits
- Performs clinical tasks according to practice policy
- Utilizes patient assistance options
- Performs precise venous and capillary phlebotomy
- Works prescription refills according to practice policy
- Communicates with ESRD Coordinator for dialysis seating
- Utilizes workflows that maximize visit compliance
- Utilizes established workflows which maximize overall office efficiency
- Schedules appointments
- Updates EMR
- Processes tasks
- Demonstrates an understanding of Immunization, Lab Order, Charge and Problem entry as well as their associated workflows
- Reviews encounter forms for orders
- Completes forms
- Schedules outside procedures
- Schedules hospital follow up appointments according to policy
- Arranges Hospital Admissions
- Obtains prior authorizations
- Follows operating instructions and notifies appropriate personnel of any malfunctions.
- Completes required CEU’s
Requirements
- EPIC Acumen experience preferred
- Minimum of 2 years of professional nursing experience; Med-Surg , ER or Primary Care experience preferred
- Excellent Assessment Skills
- Phone Triage a must
- Multi-Tasking Capability
- Lab Review
- Critical Thinking Skills
- Team Player
- Proficient in Word, Excel, EMR’s, Outlook.
- Competent in Learning Management Systems
- Must hold a current and valid North Carolina LPN/RN License.
- Current CPR certificate
