What are the responsibilities and job description for the Grocery Clerk position at Metropolitan Market?
Job Summary: As part of our Grocery Department and front-end team, this position supports our store in areas of product maintenance and customer service, including prompt checkout and accurate cash handling. This fast-paced, product oriented position provides customers with outstanding service, communicates product information, and helps with the maintenance and display of products within the department.
Specific Job Duties:
Responsibilities will include, but are not limited to, the following:
Maintains high-quality standards in product presentation.
Based upon inventory levels, places orders accordingly.
Receives products in a timely manner and makes preparations for stocking.
Efficiently stocks shelves with products.
Performs shelf maintenance and faces merchandise.
Executes Grocery Department merchandising and displays.
Ensures accuracy and promptness in customer checkout.
Follows all front-end tendering procedures, including cash handling, check cashing, credit and debit processing, electronic benefits transfers, gift certificates, and miscellaneous tender.
Ensures accurate tender handling is achieved; consistently balances till without overages or shortages.
Readily participates in product promotions and focuses.
Promptly discards any products that do not meet HACCP and Department of Health standards, or appear less than presentable under Metropolitan Market’s quality expectations.
Provides outstanding customer service and readily communicates product information to increase sales and best service customers.
Participates in quarterly physical inventories and practices inventory control.
Effectively prevents internal and external loss.
Demonstrates dependability and flexibility; meets attendance requirements.
Performs other duties as assigned by the Grocery Team Leader and/or Store Director team.
Skills Required / Qualifications:
Candidates will be selected from applicants having the best combination of the following qualifications:
Proven experience working within a grocery department preferred.
Prior experience with completing and placing product orders required.
Proven cash handling experience preferred.
Proven success as a team member; demonstrates an exceptional work ethic.
Demonstrates a high-level of self-motivation; takes initiative.
Exceptional customer service skills.
Strong communication skills.
Excellent time management and organizational skills.
Proven ability to follow directions and apply feedback.
Proven ability to positively affect sales generation.
Must be able to work a flexible schedule, including all shifts, weekends, and holidays.
Minimum of 18 years of age required.
Equal Employment Opportunity (EEO): It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex (including gender identity and gender stereotypes), national origin, religion, disability, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.