What are the responsibilities and job description for the Operations Manager position at metroSTOR Inc?
metroSTOR product systems provide waste and recycling infrastructure for city authorities, developers, corporate campuses, and universities. Our smart bins and enclosures make it easier for everyone to increase waste diversion for reuse, recycling or compost.
We are seeking an Operations Manager to join our new Windsor CT team. This is a key role, fostering a productive team culture. helping ensure outstanding customer service, consistent project support and smooth communication with our head office team.
About the job:
- Provide an excellent customer service experience, following project communication procedures throughout.
- Answer incoming calls and emails
- Manage the Installation Schedule, coordinating between warehouse, install crews and customers.
- Provide effective route planning for install crews, arranging accommodation and travel as required.
- Assist employees with various payroll/benefits inquiries
- Track and maintain payroll information and reporting.
- Arrange ground freight in line with Installation Schedule, liaising with shipping team and warehouse staff.
- Order materials and rental equipment as necessary tracking and inputting orders, with appropriate approvals, as needed
- Other duties as required or assigned
About you:
- Customer service experience essential and a background in construction or manufacturing background is a plus.
- Strong organizational skills, with an ability to manage multiple priorities
- Strong problem solving, analytical, and interpersonal skills.
- Knowledge of safety standards and OSHA guidelines beneficial.
- Effective communication skills, both written and verbal
If you are a proactive individual with a passion for organization and team support, we encourage you to apply for this vital role within our organization.
Job Type: Full-time
Pay: $25.50 - $28.50 per hour
Ability to Commute:
- Windsor, CT 06095 (Preferred)
Work Location: In person
Salary : $26 - $29