What are the responsibilities and job description for the Front Desk Clerk position at MHC Property Management, LP?
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Front Desk Clerk in Montgomery, Texas.What you’ll do:
Our Front Desk Clerks/Activities Assistant will provide exceptional customer service and ensures our guests have enjoyable and memorable experiences at our resorts. Also, helps to plan and implement weekly resort activities and events.
Your job will include:
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.
- Coordinate all aspects of resort activities from inception to completion.
- Plan, schedule, prepare, promote and successfully execute events and activities.
- Conduct appropriate and engaging activities for various age groups.
- Develop supply lists for upcoming activities and events within specified budgets.
- Communicate regularly and professionally with managers and other staff members.
Experience & skills you need:
- High school diploma or equivalent experience.
- 1 years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
