What are the responsibilities and job description for the Outside Sales position at Michel Sales Agency?
Job Summary/Objective
At Michel Sales, we pride ourselves on being a Manufacturers Representative Company dedicated to serving a diverse clientele. This includes the PHCC (Plumbing-Heating-Cooling Contractors), HVAC (Residential and Commercial Heating, Ventilation, and Air Conditioning), as well as Commercial and Industrial PVF Markets. With decades of experience and a commitment to excellence, we have positioned ourselves as industry leaders.
Our core strength lies in our team of exceptionally talented inside and outside sales professionals. These individuals are not just salespeople; they are industry experts who understand the nuances of our products and services.
Michel Sales is deeply rooted in the plumbing industry, with a history dating back to 1891 when Theodore Michel founded the Union Brass Faucet Company. In 1932, Clarence Michel established the Michel Sales Agency, laying the foundation for our present-day success. Michel Sales is currently in its 4th generation of Family ownership. Family First is a core focus at Michel Sales. This allows our Team Members to excel in both their personal and professional lives.
Essential Functions
- Must have plumbing and hot water heater knowledge/experience
- Sell company products to outside customers that meet the customers needs.
- Builds and maintains a network of sources from which to identify new sales leads.
- Meet or exceed the expectations of our customers by providing superior service and positive experience.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Negotiate pricing with customers and could meet or exceed sales quotas at an acceptable profit-margin.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Generate price quotes after meeting with customers which meets their expectations and quality standards.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Host customers and potential customers for entertainment events.
- Sales territory will include Northeast and Central Wisconsin, UP Michigan.
Competencies
- Trades knowledge (Electrical, Mechanical, plumbing, boilers, hot water heater experience)
- Jobsite troubleshooting
- Excellent interpersonal and customer service skills.
- Effective sales and negotiation skills.
- Self-motivated, ambitious, driven personality
- Leadership & management skills, detail oriented
- Presentation ability/public speaking
- Customer Service oriented with a positive disposition
- MicroSoft Office 365, Various MSA Software and Manufacturing systems and programs
- Business Acumen
- Sence of urgency with the ability to multi-task
- Ability to work with minimal supervision.
- Maintain professional image as a representative of the company.
- Available and able to travel frequently.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced environment.
- Proficient with Microsoft Office Suite or related software.
- Associates Degree or Bachelors degree in Marketing, Sales, Business preferred OR at least two years of related sales experience required.
- Valid drivers license and acceptable driving record.
- Ability to travel frequently, including some overnight travel.
CORE VALUES at Michel Sales Agency
- Add value to every customer
- Win as a Team-Be Humble Doing it
- Do What you say
- Embrace the Challenge to be Great
- Family First
Benefits Offered
- 401(k) with Company match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Accident Insurance
- Life Insurance & ADD
- Voluntary Life Insurance
- Health Savings Account
- Short Term & Long Term Disability
- Employee Assistance Prgoram
- Pet Insurance
- Holidays
- Paid Time Off
Equal Employment Opportunity
Michel Sales Agency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.