Admin Coord/Project Coord

Job Summary

This position is responsible for gathering documentation in response to payer audits, validating and maintaining accurate order delivery records, and inventory reconciliation and delivery signature documentation. Inventory reconciliation includes completing order review and charging in the HomeMed electronic order entry and inventory management system. The process of reviewing and charging orders is vital to order validation (patient safety), inventory counts and valuation, and charge capture which ultimately leads to account billing. Delivery signature documentation management includes overseeing incoming mailed delivery signature documents, utilizing workflows and metrics reports to monitor outstanding signatures and coordination with patients and staff in other HomeMed operational areas to coordinate the retrieval of missing signatures. Other key responsibilities may include data mining and report generation relative to: drug shortage monitoring, inventory valuation, inventory item validation, delivery signature documents and other inventory and distribution activities.

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

• Maintain confidentiality of patient and proprietary information by observing legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary information
• Gather Documentation in response to payer audits under direction of HomeMed Reimbursement Manager and Revenue Cycle Manager
• Communicate pertinent information regarding order delivery issues discovered during the review and confirmation process and while performing signature retrieval activities with patients including demographics and supply issues to appropriate professional staff such as Pharmacy Technicians, Pharmacists, Dietitians, Nurses, Supervisors/Managers and other Home Care Services staff. 
• Perform data entry operations on Home Care Services computer system(s).
• Maintain accurate, up-to-date order / delivery records and other documentation as specified by UMHS Home Care policy and procedure.
• Maximize work efficiency through the use of computers and other technologies as evidenced by proficient skill in accessing and entering information necessary to perform job functions.
• Contribute to the resolution of patient and customer concerns.
• Complete documentation involved in selecting patient orders, completing DME documentation and patient order returns. Complete quality assurance/improvement duties as assigned.
• Contribute to completing the workload in the area(s) assigned.
• Participate in the development of home care goals and objectives.

Required Qualifications*

•  Graduation from high school or an equivalent combination of education and experience
•  Excellent oral and written communication skills
•  Strong organizational skill and the ability to perform multiple tasks simultaneously
•  Computer/keyboard data entry skills and experience
•  Demonstrated proficiency with Microsoft Excel and other Microsoft Office programs
•  Ability to travel from point A to point B throughout the workday as assigned

Physical Requirements:

The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations: ability to work in a sedentary position for long periods of time, ability to communicate/exchange information, fine motor coordination/dexterity necessary for keyboarding or typing, and may require reaching, bending, twisting, stooping, moving about, lifting of up to 10 pounds, etc., with or without the use of assistive/adaptive devices. Ability to read, write, speak and comprehend English; functional visual acuity and hearing for accurate assessment and recording of patient interactions and information

Desired Qualifications*

• Home Infusion experience
• Completion of a clinically related training program, an associate degree in a health service related field or equivalent work experience such as Pharmacy Technician or medical assistant
• Knowledge of medical terminology
• One year previous experience servicing home care patients

Work Schedule

Work Schedule rotating during hours of operation between 7am-7pm, possibility of occasional weekends.

Work Locations

HomeMed is located at 2850 S. Industrial Hwy. Suite 50, Ann Arbor.

Additional Information

Must comply with all Michigan Medicine Occupational Health requirements including annual flu immunization.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. 

Vaccination Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Salary : $1 - $1,000,000