What are the responsibilities and job description for the Field Technician I position at Microbac?
ABOUT MICROBAC
Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to the life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.
Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope.
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.
JOB SUMMARY
We are seeking a Field Service Technician for our laboratory located in Dayville, CT. Operating company vehicles, Field Technicians travel to client locations to perform sampling of drinking water according to established protocols. Additionally, the technician will pick-up samples from our various customers throughout CT, MA and RI.
This is a full-time position, offering competitive pay and a full suite of company benefits. No experience required. Must be over 21, have a clean driving record, and be able to pass a pre-employment drug screen.
POSITION OVERVIEW:
Working under the direction of the Field Service Manager, Field Technicians and Couriers support the overall operation of the laboratory by ensuring samples are picked up, stored and delivered to the designated laboratory locations in an efficient and timely manner while following all established SOP’s and safety guidelines.
MAJOR/ESSENTIAL FUNCTIONS:
- Safely and efficiently operate a company vehicle to drive to and from client locations for the purposes of retrieving samples and then deliver them to the laboratory
- Promote the Company’s brand through professional interactions with clients and observable safe driving practices
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
- Sample pick-up on a planned schedule according to customer requirements
- Maintain storage of samples in accordance with established SOP’s
- Ensure legal documentation is complete and accurate (i.e.; Chain of Custody Forms)
- Maintain regular communication with internal management regarding samples, schedules, customer requirements, problems, delays, and/or complaints
- Observe all applicable roadway laws
- Maintain the cleanliness of the Company vehicle
- Maintain accurate logs, records and other documentation as required
- Prepare sample containers to be delivered and used by customers to collect samples
- Ensure samples are labeled appropriately and assist with sample log-in efforts
- Set up and operate sample collection instrumentation
- Provide technical assistance to customers within realm of capabilities; or refer to senior management
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Job Requirements:
- Ability to follow written and verbal instruction
- Familiar with the use of computers and smartphones
- Above average attention to detail
- Good verbal communication skills
- Ability to operate a Company vehicle and observe all applicable safety protocols and laws
- Clean driving record (over previous 36 months)
Required Education and Experience:
- High school diploma or equivalent required
- 21 years of age
Physical requirements will be shared during the interview process and reasonable accommodations made within the scope of the position for those with disabilities as applicable by law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
