Manager, Quality

Description

Manager, Quality

DESCRIPTION DATE: Dec 2023

POSITION PURPOSE:

Under the direction of the COO, the Quality Manager is responsible for planning, monitoring and maintaining the Quality Management System.

ESSENTIAL FUNCTIONS:

• Assist executive management with the development of the corporate quality plan.
• Create and sustain a culture that is based on continuous improvement.
• Quality management of the company’s products including developing and managing measurement systems that incorporate Customer’s View of Quality, in-process manufacturing and machine capability.
• Customer Corrective Actions
• Customer and 3rd Party Audits
• Oversee and direct the overall quality direction of the corporation and the effectiveness of the quality management system including AS9001, ISO 9001, ISO 14001 and all other accreditations.
• Establish a positive relationship with our customers and become their “trusted advisor”.

RESPONSIBILITIES:

This list of responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management deems necessary. Employees are and will be held accountable for all duties of the job.

• Evaluating suppliers including production capability, reviewing quality systems (ISO 9100), supplier appraisals and machine shop surveys, and identifying improvement opportunities.
• Analyze data to evaluated current processes and process changes.
• Manage customer corrective actions as well as customer audits
• Manage the day-to-day quality issues in all areas of the plant.
• Manage the Defective Material and CAPA processes.
• Exhibit strong verbal and written communications skills (job requires frequent communication with engineers, purchasing, and service providers).
• Ensure procedures and guidelines are incorporated into fabrication/inspection/surveillance process.
• Job will require domestic travel, approximately <20%. 
• Manage Quality staff.
• Must be quality conscious and continuously look for quality improvements.

REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skills and/or abilities required.  

• 5 years’ experience as a Quality Manager / Engineer at a facility managed under ISO standards
• 5 years’ experience in a manufacturing quality assurance environment
• Strong background in manufacturing processes is required.
• Strong problem solver, and skilled in metrology
• Competent with MS Office Suite and ERP software applications
• Excellent communication and organizational skills
• Knowledge of scrap measurements, rework measurements, customer specific performance measurements, vendor performance measurements, gage repeatability and reproducibility measurements (GRR’s) 
• Exhibit core values of honesty, integrity and accountability
• Maintain a clean, orderly and efficient work area 
• Demonstrates ability to read, write. hear and interpret documents and instructions from both verbal and written English
• Strong attention to detail, problem solving, time management and interpersonal skills
• Possess knowledge of gage maintenance and calibration 
• Regularly required to use hands to handle, feel or operate objects, tools or controls and to reach with hands, arms and feet
• Frequently required to talk and hear, to stand, walk or sit; to balance, stoop, crouch and kneel
• Occasionally required to push, pull and/or safely lift various pieces of equipment or parts weighing up to 50 pounds safely
• Vision abilities (corrective or non) include close range, distance, color, peripheral, depth perception and the ability to adjust focus 
• Ability to understand and comply with all company, safety and quality policies and procedures and advocate ISO system standards

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions.

• Exposure to moderate noise
• Temperature variances
• Exposure to fumes, chemicals and airborne particles 

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