Hospital Services Specialist- Weekday Day

Lifesaving & Life-Changing Work

A career at Mid-America Transplant means giving hope and healing to the 100,000 patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid- America Transplant team. It’s the toughest job you’ll ever love.

What We Do

Simply put, we help save lives — and we’re proud to say we’ve been nationally recognized for how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we’re the kind of people who give everything.

The Position

The Hospital Services Specialist is responsible for achieving or exceeding goals in organ and tissue donation at assigned hospitals in the Mid-America Transplant service area. This is achieved by maintaining relationships with key hospital front-line staff and following established effective hospital processes while maintaining a culture of donation.

What You’ll Do

• Rounding per the Hospital Services (HS) process to broaden and strengthen support throughout the hospital.
• Assess and maintain active referrals to maximize donation opportunities.
• Interface with hospital staff for updates on referred potential donors including responding onsite in real time as needed to lead in overcoming any hospital barriers to donation such as, physician disagreement with approach process or concerns with brain dead (BD) exams etc.
• Maintain effective working relationships with key hospital staff members by ensuring professionalism, respect and timely communication
• Provides process compliance support to facilitate organ and tissue donation.
• Effectively communicates After Action Reviews, QAPI’s, Annual Plans and any policy and procedure changes to Key Hospital Contacts
• Provides assistance at assigned hospitals in meeting federal and state laws and regulations regarding donation
• Promote “Donate Life Month” activities to include a culture of donation and celebration.
  
  

What You'll Bring

• Associate’s degree or equivalent work experience is required, bachelor's degree preferred
• 1-2 years' experience in marketing, hospital development or other health related field preferred
• Prior experience working with electronic medical records preferred
• Understand regulations and standards of hospital accrediting agencies and organizations
• Skill in establishing and maintaining relationships with internal and external contacts
• Ability to communicate professionally across multiple health disciplines
• Understand federal and state laws regarding donation (a plus)
  
  

Schedule

• Four- 10hour Shifts (variable Monday-Friday) 8am-6pm
  
  

What We’ll Bring

• Health insurance premium option at zero out of pocket for single coverage, eligible on your first day
• 401(k) Retirement Match - offering up to a 5% match of annual salary starting the 1st day of the month following your start date
• 401(k) Retirement Plan – offering up to another 9% contribution of your annual salary after one year
• Paid Life Insurance – four times your salary
• Paid Long Term Disability
• Annual incentive plan in addition to annual salary increases
• Tuition Reimbursement