Parking Attendant

Overview

          PARKING ATTENDANT

            In purpose of the Parking Attendant is to provide a warm greeting and excellent guest services to our parking guests. Provide parking information to guests as needed such as rates, payment methods, and directions.

Responsibilities

          Primary Responsibilities:

• The Parking Attendant is responsible for assisting parking customers, education customers on how to use the PARCS, and Pay Stations.
• Inspect garage throughout the day
• Ensure all systems are operational (PARCS, PGS, CCTV, Elevators, etc.)
• Report any issues to shift supervisor
• Monitor PARCS, PGS and CCTV systems in parking office
• Use respectful communication to assist guests with their questions, problems, and concern
• Relay customer concerns and/or information to shift supervisor
• Provide quick responsive and excellent customer service
• Follow all company procedures and complies with all safety regulations
• Complete and necessary exception forms
• Maintain a clean, orderly, and safe work area
• Answer intercoms in a prompt and courteous manner, when required
• Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead

Always communicate professionally with guests, client, and teammate

Qualifications

Desired  Qualifications:

• Must be 18 or older
• No experience necessary – Training provided
• 1 to 2 years experience preferred
• Excellent customer service skills preferred
• Basic computer skills required (Microsoft suite)
• Ability to work nights and weekends as scheduled
• A valid drivers license is required

P               Physical Job Requirements:

• Stand/move about – frequently, 50%
• Sitting – frequently, 50%
• Occasional Pushing/Pulling – Up to 30lbs
• Occasional Lifting – Up to 30lbs