Community Relations Liaison

MidSouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a full-time Community Relations Liaison, to join our growing and established practice in Jackson, TN.

Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.

Our mission is to better the community by providing comprehensive pain management care led by interventional pain specialists so that our patients live their best functional lives. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners.

We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:

• Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion.
• Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
• Respect. We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
• Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.

Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.

Success will be the result of the team.

The Community Relations Liaison will be responsible for developing and implementing strategies to increase patient referrals and enhance the clinic's brand presence. This role involves collaborating with healthcare professionals, building relationships with referral sources, and executing marketing campaigns that effectively communicate the value of our pain management services.

Key Responsibilities:

• Develop and execute comprehensive plans to increase patient referrals from healthcare providers, hospitals, and other referral sources.
• Build and maintain strong relationships with referring physicians, healthcare professionals, and community partners.
• Create and manage marketing campaigns, including digital marketing, social media, email marketing, and print materials.
• Analyze market trends and patient demographics to identify opportunities for growth and areas for improvement.
• Coordinate and attend networking events, conferences, and meetings to promote the clinic and its services.
• Oversee the creation of marketing collateral, including brochures, flyers, newsletters, and website content.
• Monitor and report on the effectiveness of marketing efforts, using data to refine strategies and improve results.
• Collaborate with the clinic's leadership team to align marketing initiatives with business goals and objectives.
• Manage the marketing budget and ensure cost-effective allocation of resources.
• Stay current with industry trends, competitor activities, and best practices in healthcare marketing.

PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!

Qualifications:

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field (Master's degree preferred).
• Proven experience in healthcare marketing or sales, preferably within a pain management or medical specialty clinic.
• Strong understanding of referral-based marketing and experience in building relationships with healthcare providers.
• Excellent communication and interpersonal skills, with the ability to effectively convey complex information to diverse audiences.
• Proficiency in digital marketing tools and platforms, including social media, email marketing, and analytics.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
• Creative thinking and problem-solving abilities, with a strategic mindset.
• Ability to work independently and as part of a collaborative team.
• Valid driver's license and willingness to travel as needed for networking and promotional activities.

Our compensation package includes a base salary along with a bonus structure based on performance goals set by your manager. These goals are designed to align with both individual and organizational objectives, providing opportunities for additional earnings based on achieving specific targets and milestones.

About the Practice:

MidSouth Pain Treatment Center (MPTC) was founded in 2000, with the goal of addressing the lack of treatment options for pain-related medical issues in rural areas. MPTC has become one of the largest practices in the Western Tennessee and Northern Mississippi region, with locations in Oxford, MS, Tupelo, MS, Jackson, TN, and Cordova, TN. MidSouth provides a broad range of interventional pain management services with top procedures including lumbar, thoracic, surgical branch blocks, radio frequency nerve ablation, medial nerve blocks, and epidural injections, among others.

MidSouth Pain Treatment Center is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients’ pain and help them live their best lives possible.

PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Please note: We kindly request that third-party recruiters or agencies do not contact us regarding this position. PartnerCare is not seeking external assistance and will not respond to unsolicited outreach or candidate submissions.

Qualifications

Education: Bachelor's degree in Marketing, Business Administration, Economics or a related field.

Experience: 5 years proven healthcare sales and marketing experience.

Knowledge, Skills, and Abilities

• Working knowledge of Centricity or similar Electronic Medical Record System.
• Working knowledge of CRM systems including Salesforce.
• Ability to think strategically and generate sales and results consistently.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast paced, changing environment.
• Commitment to excellent customer service with active listening skills and ability to address client needs.
• Excellent verbal and written communication and telephone etiquette skills with ability to clearly convey thoughts, ideas, and benefits of services and influence others.
• Ability to inspire, motivate and influence others.
• Superb interpersonal skills including the ability to quickly build rapport and network.
• Confidence and strong self-assuredness to succeed in cold-calling customers and closing sales.
• Excellent problem solving and critical thinking skills.
• Physical endurance in standing for long hours or spending time traveling between locations.
• Excellent time management skills with proven ability to self-manage with sales mindset with competitive drive.
• Must be self-motivated and ambitious.
• Ability to work well and collaborate with others in a team environment.
• Strong computer and CSM skills.
• Knowledge of HIPAA laws.
• Excellent problem-solving and critical-thinking skills.
• Sound judgment and a positive approach with a passion for service, understanding that everything you do impacts the business and those within.
• Ability to work independently and collaboratively and work amicably with others.
• Strong numeracy skills and ability to integrate cost accounting basics into everyday practice.
• Proficient with Microsoft Office Suite or related software.

Work Environment

General office or remote work environment. Requires interaction with coworkers, customers and vendors, social media outlets and networking/events. Occasional weekend, evening, or night work if needed to ensure coverage. Travel required with reliable transportation.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Supplemental Pay:

• Bonus opportunities

Work Location: On the road

Salary : $55,000 - $65,000