What are the responsibilities and job description for the Inside Sales Representative position at Midwest Hose & Specialty?
Job Details
Inside Sales Representative
PAY IS DOE
About Us:
Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, we’ve steadily grown and continue to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Midwest Hose & Specialty, we believe our employees are the fuel that drives our business, so we treat each person with the respect and value they deserve.
We pride ourselves in offering a premier benefits package which includes:
- Very competitive compensation
- 401(k) plan with company match
- Company paid health, dental and vision insurance plans
- Basic life and AD&D insurance
- Paid holidays
- 3 weeks of paid vacation accrual within first year
- Great work/life balance
- Casual dress environment
- Career longevity
- Professional growth
- Parental leave
If you want to be part of an ever-growing company and believe that Midwest Hose & Specialty is the place for you to begin your new career path, please apply today!
Summary of Position:
Responsible for marketing, promoting, and profitably selling MWH products and services to existing and potential customers. Enhance customer satisfaction and meet sales and profitability goals.
Roles and Responsibilities:
- Develop business strategies to raise customer pool, expand store traffic, and optimize profitability
- Initiate and maintain business relationships with customers primarily in the oil field at rig locations and with local field office personnel
- Meet sales goals by training, motivating, mentoring and providing feedback to staff
- Ensure high levels of customer satisfaction through excellent service
- Sell to prospective customers using either pre-established leads or leads self-sourced by incumbents
- Complete store administration and ensure compliance with policies and procedures
- Sell, service, and promote Midwest Hose product line to external customers
- Maintain outstanding store condition and visual merchandising standards
- Propose innovative ideas to increase market share
- Maintain issues that arise from staff or customers
- Provide on-the-ground support for sales
- Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them
- Develop and implement new sales initiatives
- Provide report of sales data to superiors
- Maintain professionalism in the work place
- Perform any other assigned proprietary duties
Qualifications and Requirements:
- Familiar with standard concepts, practices, and procedures within sales and management
- Experience and judgement to plan and accomplish goals to perform a variety of tasks
- Proficiency in assessing, profiling and analyzing merchants' needs and proposing customized proposals
- Excellent verbal and written communication skills
- Critical thinking and reasoning to provide customer support and satisfaction
- Excellent verbal and written communication skills
- Solid computer skills such as typing and navigation through various computer programs including MS Outlook, Excel, and Windows
- Must be able to type at least 50 WPM
- Compassionate and patient customer service skills
- High attention to detail
- Ability to retain product knowledge
- Commitment to work additional hours as needed to complete orders received daily
- Energetic, outgoing, and positive attitude
- Good organization skills
- Reliable and dependable
- Team-player
- Ability to prioritize and manage time
Education and Experience:
- High School diploma or GED (required)
- Some college experience (preferred but not required)
- Prior hose industry related sales experience (highly preferred but not required)
- Prior industrial hose industry experience (highly preferred)
Salary : $18 - $25