Veterinary Receptionist

Milford Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 5/8 schedule and availability needed Mon-Fri with rotating half-day Saturdays.

Full-time benefits and compensation:

• Compensation: $18- $24/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Group team-building activities
• well-stocked staff candy drawer
• Internal growth opportunities

We’re Looking For:

• Team players with exceptional communication and multi-tasking abilities
• Detail-oriented individuals with great organizational skills
• Personable and professional individuals who enjoy connecting with clients as well as the team
• Individuals who take initiative and are willing to lend a helping hand
• Veterinary professionals who have a passion for helping animals
• Individuals with veterinary software knowledge (Cornerstone) and are tech-savvy (we communicate through emails, text, client portals, etc.)
• Veterinary client service experience required.

More about us!

At Milford Animal Hospital, our skilled 6-Doctor team is here for all of your pet's needs. We offer Wellness, Surgery, Dentistry, Radiology, Laser, and an in-house laboratory. Since 1950, our practice has been providing exceptional veterinary care to the residents of the greater Milford area. At Milford Animal Hospital, our goal is to exceed your expectations when it comes to top notch veterinary care and to provide the best care for your best friend.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Milford, CT 06460: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $24