Gate Screener

Job Description

As part of Security, the Gate Screener will be responsible for the fan screening process before and during baseball games and other events at American Family Field in support of the mission to provide exceptional guest experiences in a safe, clean and friendly environment. This position will support providing a higher level of security to guests, property and personnel and limit risks of liability. A strong emphasis is placed on providing top level customer service to our fans.

Core duties for this role include, but are not limited to:

• Follow all aspects of fan security screening as outlined in Major League Baseball’s Best Practices bulletin during games and other events that require fan screening
• Perform bag screening while guests enter American Family Field
• Operate and monitor walk-through metal detectors and handheld metal detectors professionally to manufacturer and industry standards
• Greet and monitor fans entering the screening area in a polite manner making the experience as pleasant as possible
• Observe fans entering the screening area, identify prohibited items and ensure those items do not enter the ballpark
• Interact with fans with a positive attitude using good communication skills
• May be designated for special assignments in areas eligible for special pay on an as needed basis:
  • Process credentials and access for media members and guests at American Family Field in dock entrance(s)
  • Monitor Brewers social media software in command center and report necessary information gathered
  • Early entry employee screening

The ideal candidate will have a high school diploma or general education degree (GED). Experience with crowd control at a major sports venue preferred. Background or training in criminal justice a plus.

Candidates must:

• Be available to attend training sessions, stadium tours and other events, as necessary, prior to beginning of the baseball season
• Be available to work weekdays, weeknights, and weekends during baseball season
• Be at least 18 years of age
• Be able to stand throughout five (5) hour shift
• Be willing to learn and use programs on your computer and/or mobile phone to submit availability and complete necessary employment training

Work Hours

Hours vary according to the game and event schedule. Gate Screeners are typically expected to arrive two (2) hours prior to game time and average shifts can be up to five (5) hours; employees may be requested to work additional hours including concerts on occasion. Maximum of 30 hours per week.

Our Team

Our well-trained security team members are committed to providing a safe and secure environment for our guests as they enjoy the wide variety of entertaining special events at American Family Field.  

Our Pitch

You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.

Perks:

• Ballpark discounts
• Recognition program and incentives
• Diversity, equity and inclusion training and development

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.