What are the responsibilities and job description for the Billing Specialist position at Milwaukee Health Services?
Milwaukee Health Services, Inc. is looking for a temporary-to-hire full-time Billing Specialist.
The Billing Specialist is responsible for retrieving all billable charges, timely submission of claims, follow-up on unpaid claims, and answering patient questions regarding their statements. This position is responsible for all payers, including Medicare, Medicaid, managed care, commercial insurance, worker's compensation, and private pay. The Billing Specialist's role is focused on maximizing revenues and cash flow by completing these tasks timely and efficient.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
The Billing Specialist is responsible for retrieving all billable charges, timely submission of claims, follow-up on unpaid claims, and answering patient questions regarding their statements. This position is responsible for all payers, including Medicare, Medicaid, managed care, commercial insurance, worker's compensation, and private pay. The Billing Specialist's role is focused on maximizing revenues and cash flow by completing these tasks timely and efficient.
- Retrieve all billable charges within 72 hours.
- Review, resolve and bill all unpaid statuses in a timely manner.
- Engage in direct contact with patients to resolve account inquiries.
- Monitor patient account activity through queries and statement reviews.
- Monitor and maintain the AR Aging Report to achieve department goals.
- Independently resolve follow-up on issues related to individual work assignments.
- Review, revise, re-process, and follow up on all unpaid claims.
- Process appeals in a timely manner according to the payer contract.
- Process patient and insurance refunds within designated timeframes according to payer contracts.
- Document all worked accounts with clear and concise notes of action taken and next steps.
- Utilize time management during times of decreased workload to assist with departmental projects.
- Contribute to the Billing Department team through a positive attitude, respectful interactions, innovative ideas, efficiency, and ethical behavior.
- Participate in educational activities and attend staff meetings.
- Maintain strict confidentiality; adhere to all HIPAA and PHI guidelines/regulations.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.