What are the responsibilities and job description for the Customer Supply Chain Analyst position at Milwaukee Tool?
Job Description
WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide business aligned solutions on our Supply Chain Team. Within our Supply Chain department, we have multiple focus areas, including Customer Supply Chain.
Our CUSTOMER SUPPLY CHAIN TEAM Is Responsible For
You’ll be DISRUPTIVE through these duties and responsibilities:
Other TOOLS we prefer you to have:
WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide business aligned solutions on our Supply Chain Team. Within our Supply Chain department, we have multiple focus areas, including Customer Supply Chain.
Our CUSTOMER SUPPLY CHAIN TEAM Is Responsible For
- FORECASTING ACTIVITIES ASSOCIATED WITH CUSTOMERS & PRODUCTS
- DRIVING ORDER FULFILLMENT INITIATIVES TO MAXIMIZE CUSTOMER SATISFACTION
- DISTRIBUTION PLANNING
- CUSTOMER SCORECARDS
- DELIVERING INDUSTRY-LEADING LEVELS OF CUSTOMER SERVICE
- CROSS-FUNCTIONAL COMMUNICATION & COLLABORATION WITH OUR SUPPLY CHAIN, DEMAND, SALES, AND CUSTOMER SERVICE TEAMS
You’ll be DISRUPTIVE through these duties and responsibilities:
- Work with manager to communicate metrics and performance to varying levels of the organization and customer.
- Gathers data and conducts analysis with a goal of improving the customer score card.
- Identifies underperforming areas in the supply chain and suggests resolutions/improvements.
- Gains thorough understanding of customer performance expectations, routing guides and operational requirements. Communicates updates to supply chain team
- Understands, communicates, and manages customer expectations around impact to customers when Milwaukee Tool initiates a change.
- Order Management
- Pro-actively identifies areas of potential risk of non-compliance and works with Sales, Channel and Supply Chain functions to minimize customer impacts.
- Pro-actively works with manager to organize information/data to align and document orders that should not be penalized with the goal of reducing non-compliance violations.
- Actively engage in the dispute process to avoid compliance fines.
- Categorize/analyze opportunities for improvement and leverage project management skills to coordinate and manage cross-functional team members.
- Develops and maintains collaborative relationships with customers.
- Reviewing and managing Consumption and Supply/Demand alignment
- Product Reservation / Allocation recommendations and management
- Promotional execution planning and management
- Customer data (POS, Inventory) review, analysis, and alignment
- 2 years in Distribution/Transportation/Warehouse operations experience preferred but not required
- Bachelors degree in related field
- Direct experience in this area or related areas will be taken into consideration
- Data analysis
- Excellent written and verbal communication.
- Able to communicate with departments across the organization.
- Microsoft Suite (Excel/Power Pivot/Word/PPT)
- ERP experience
Other TOOLS we prefer you to have:
- Power BI / Power Pivot / SQL experience
- Supply chain planning experience
- Compliance program experience
- Robust health, dental and vision insurance plans
- Generous 401 (K) savings plan
- Education assistance
- On-site wellness, fitness center, food, and coffee service
- And many more, check out our benefits site HERE.