What are the responsibilities and job description for the SALES COORDINATOR position at Mini Melts of America Inc?
Company OverviewMini Melts of America is an established leader in cryogenically frozen ice cream. As a company, we are on the forefront of the ice cream industry. Through dedication, hard work, motivation, and staying united for the common good of Mini Melts we are growing nationally. We believe in advancement & growth for our employees. We are looking for leaders & team players to be part of our united team with the common goal of satisfying our clients and maintaining ourselves as leaders in the ice cream industry.Job OverviewThe Sales Coordinator supports the sales team by coordinating customer activities, managing sales-related processes, and ensuring accurate execution of promotions, orders, and commercial initiatives. This role serves as a key liaison between Sales, Operations, Marketing, and customers to help drive revenue growth, maintain strong customer relationships, and ensure Mini Melts USA products are executed to brand standards.The Sales Coordinator plays a critical role in supporting sales performance through organization, communication, and attention to detail while upholding Mini Melts USA’s quality, safety, and service standards.Duties & ResponsibilitiesSupport the sales team by coordinating customer orders, promotions, and sales activities to ensure accurate and timely executionCollaborate with customers and internal teams to generate accurate product orders and support assigned account needsAssist in the execution of new product launches, promotions, merchandising, and commercial plans in alignment with company initiativesTrack, organize, and distribute point-of-sale materials, marketing assets, and promotional information as neededMaintain accurate sales documentation, reports, and customer records to support revenue, volume, and gross profit goalsServe as a point of contact for customer inquiries, requests, and follow-ups, fostering strong business relationshipsMonitor and communicate competitive activity, market trends, pricing changes, or customer feedback that may impact the businessCoordinate with Operations and Field teams to ensure proper product placement, inventory flow, and execution standardsEnsure all sales activities are conducted in accordance with company policies, quality guidelines, and safety standardsKnowledge, Skills & AbilitiesStrong verbal and written communication skills, including active listening and clear documentationCustomer-focused mindset with prior experience in sales support, customer service, or retail environments preferredStrong organizational skills with the ability to manage multiple priorities in a fast-paced environmentCritical thinking and problem-solving skills with attention to detailProficient in basic computer systems and willingness to learn internal sales tools and processesSelf-motivated, proactive, and team-oriented with a desire to grow within a sales organizationMinimum QualificationsHigh School Diploma or GED required; secondary education beyond high school preferredPrior experience in sales coordination, customer service, retail, or administrative support preferredAbility to work collaboratively across departments and adapt to changing prioritiesCareer-minded individual with a strong work ethic and competitive, results-driven attitude
Salary : $55,000 - $65,000