Network Administrator

Description

MCAD is seeking a Network Administrator. This position is responsible for operational management and security for MCAD’s networking and telecommunications services, including maintenance, backup, configuration, development, documentation, research, and security. The Network Administrator must be sensitive to college needs, employee and student goodwill, and overall brand equity of MCAD as an employer and educational institution.

DETAILS: This is a full time, exempt position expected to work 40 hours a week. This position reports to AVP of Technology and is paid $65,000-$75,000 annually. 

TO APPLY: Please submit a resume and cover letter to https://recruiting.paylocity.com/recruiting/jobs/All/b0ccf9fc-c11e-4ce1-bb54-075eb5c74c59/Minneapolis-College-of-Art-and-Design. 

PRIMARY RESPONSIBILITIES:

• Network Administrator :
  • Oversee management of network devices (router, firewall, switches, phones, etc.) administration and reporting.
  • Monitor and troubleshoot network performance and security issues.
  • Maintain wireless network and APs.
  • Oversee Internet connectivity and serve as main contact with primary/secondary ISPs.
  • Maintain network security by logging, monitoring, managing access control and maintaining up-to-date documentation and policies.
  • Act as main contact with primary network support vendors.
  • Collaborates with Campus Safety, Facilities and IT staff around Digital Camera, SMS/Door Accesses, and related shared physical security  and environmental platforms.
  • Provide backup for other systems administrators as needed (Linux/Windows).
• Telecommunications Specialist:
  • Support and maintain MCAD’s IP PBX system (Digium Switchvox) and peripherals, and works closely with support providers/technicians on service issues.
  • Works with the AVP, Technology to maintain the Telecommunication and network budget.
  • Create and maintain documented procedures for ongoing management of equipment and software.
  • Oversees basic telephone programming changes and alarm troubleshooting.
  • Maintain station and voicemail databases, including departmental chargebacks.
  • Provide telephone related support to the college campus, including housing and staff offices.
• Common Responsibilities, including but not limited to: 
  • Project management.
  • Basic hardware maintenance and network cable pulls, which requires some lifting.
  • Department cross-training and coordination.
  • HelpDesk support and departmental technical service requests.
  • On-call (primary and secondary) for responding to and resolving systems issues occurring outside of business hours.
  • Oversee and advise the MCAD community regarding technology data structures, policies, standards, procedures, and methodology.
• Other duties as assigned.  
• Represents MCAD’s vision, purpose, and values in day to day work and interactions with MCAD students, staff, faculty, and campus guests, as well as the greater community.

Requirements

EDUCATION & EXPERIENCE

• Bachelor’s/Associates in MIS, or equivalent work experience, required.
• At least three years work experience in network operations required.
• Experience with the following concepts preferred: basic network protocols and concepts (including TCP/IP, subnetting, Layer2, Layer3, DHCP, DNS, BGP, spanning tree, wireless infrastructure), management of enterprise networking equipment (ex. Fortinet, Aruba and HP), access control lists (ACLs), basic IP routing, ethernet switching, and server operating systems (ex. Linux, Windows).  
• Prior experience with managing a digital telephony system (SIP/VOIP) preferred.  
• Working knowledge of network services (ex. DHCP, DNS, spanning tree, RADIUS, Linux/Unix, workstation operating systems (ex. Mac OS, Windows, iOS), and version control.
• Experience with a Higher Education environment is preferred.
• Strong problem solving skills and technical aptitude.
• Demonstrated ability to facilitate communication and collaborate across campus, from individuals to departments.

ENVIRONMENT: This position operates in a professional office environment. This position requires the ability and willingness to closely partner with team members and colleagues in other departments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Upon request, reasonable accommodation will be provided to successfully perform the essential functions of this job. 

BENEFITS: MCAD’s community of staff and faculty enjoy a dynamic, creative, and inclusive work environment. We offer a comprehensive benefits package which includes medical, dental, vision, HSA, FSA, and 403(b) retirement plans, commuter benefits, and employer paid basic life insurance policy, short term and long-term disability coverage. MCAD promotes work-life balance with a 35 hour work week, will receive 14 paid holidays, an additional two personal holidays, accrued vacation time, accrued sick time, and volunteer time off.  In addition, after six months of service, full-time employees and their eligible dependents can receive free tuition at MCAD, as well as the potential to receive reduced tuition at more than 600 colleges nationwide.

BACKGROUND: Founded in 1886, Minneapolis College of Art and Design is located in the rich creative community of the Twin Cities. Recognized nationally and internationally for its innovative approaches to art and design  education, MCAD is home to approximately 800 students from 45 states and 15 countries. The college offers bachelor’s degrees in fourteen disciplines including arts entrepreneurship, design, fine arts, and media arts; one MFA; three online master’s degrees; and continuing education classes for all ages. Through the core curriculum, students focus on their careers and craft by learning technical and professional skills while developing their creative leadership capabilities. MCAD is especially interested in candidates from under-represented groups as well as individuals who have experience with diverse populations who can contribute to the diversity and excellence of the MCAD community. MCAD welcomes diversity of identity, experience, and thought. Members of marginalized communities are encouraged to apply.

Salary : $65,000 - $75,000