What are the responsibilities and job description for the Digital Content Specialist Forms and Communication / Communications Specialist 2 position at Minnesota Department of Human Services?
Working Title: Digital Content Specialist Forms and Communication
Job Class: Communications Specialist 2
Agency: Human Services Dept
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Digital Content Specialist Forms and Communication position creates business solutions for DSD business areas related to form design and development, data collection and leading projects using a variety of digital development tools, systems and platforms. This position also encompasses key communication functions with counties, tribal agencies, providers, stakeholders, MCOs and other DHS partners. The person in this position must have a passion for form development, content development, editing and accessibility and is highly motivated to produce quality work.
As a member of the Training, Technical Support and Communications (TTC) team, this position exists to:
2 years professional experience in in form development, website/CMS platforms and multimedia development. Experience must include the following:
Preferred Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about the position, contact Taylor Kearns at taylor.kearns@state.mn.us.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Job Class: Communications Specialist 2
Agency: Human Services Dept
- Job ID: 87405
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 07/09/2025
- Closing Date: 07/22/2025
- Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
- Division/Unit: Disability Services / Training, Technical Support and Communications
- Work Shift/Work Hours: Day shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $28.82 - $42.31 / hourly; $60,176 - $88,343 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Digital Content Specialist Forms and Communication position creates business solutions for DSD business areas related to form design and development, data collection and leading projects using a variety of digital development tools, systems and platforms. This position also encompasses key communication functions with counties, tribal agencies, providers, stakeholders, MCOs and other DHS partners. The person in this position must have a passion for form development, content development, editing and accessibility and is highly motivated to produce quality work.
As a member of the Training, Technical Support and Communications (TTC) team, this position exists to:
- Collaborate with DSD staff to ensure that policies and procedures related to using DHS/DSD forms are clearly communicated, accurate and functional for county and tribal agencies, partners, MCOs and internal staff that administer/deliver services
- Collaborate with DHS, Minnesota IT (MNIT) and DSD staff to design, develop, deliver and maintain paper and electronic forms and other data collection methods to support DSD business activities
- Collaborate with DSD and TTC staff to develop web and eList content, graphics and other DSD content that aligns with business needs
- Develop DSD communication plans and work with subject matter experts and communications staff to implement those plans
- Assure that DSD content and multimedia/graphics meets state, federal and DHS standards for accessibility, privacy protection, usability and equal access
2 years professional experience in in form development, website/CMS platforms and multimedia development. Experience must include the following:
- Professional writing / editing experience for public web sites
- Experience using Adobe Creative Cloud applications (InDesign, Illustrator, Acrobat, InCopy, Photoshop, Dreamweaver)
- Website usability principles and best practices for user experience design
- Knowledge of Minnesota’s health care programs and DSD/ADSA division policies, procedures, programs and business goals
Preferred Qualifications
- Expert skills using Microsoft Windows and Microsoft Office, including Word, PowerPoint, Excel, Outlook and Microsoft SharePoint
- Demonstrated ability to gather complicated information and organize it into an easily understandable format
- Communicate effectively, clearly and responsibly with a highly diverse audience in person and in writing
- Effectively prioritize work and manage time with competing requests
- Knowledge of Minnesota’s health care programs and DSD/ADSA division policies, procedures, programs and business goals
- Variety of experiences working effectively with others from different backgrounds and/or cultures
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about the position, contact Taylor Kearns at taylor.kearns@state.mn.us.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
- Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Salary : $60,176 - $88,343
