What are the responsibilities and job description for the Nurse Liaison position at Minnesota Eye Consultants?
Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
MN Eye Consultants is currently hiring for a full-time Nurse Liaison for our Ambulatory Surgery Center in Minnetonka.
SUMMARY
The Nurse Liaison ensures that surgical patients are medically optimized for their surgical procedures. This includes providing support to the providers by answering surgical patient calls, e-prescribing medications, triaging patient concerns, answering general patient phone calls and other medical administrative responsibilities such as patient paperwork to ensure superior patient care.
RESPONSIBILITIES
MN Eye Consultants is currently hiring for a full-time Nurse Liaison for our Ambulatory Surgery Center in Minnetonka.
SUMMARY
The Nurse Liaison ensures that surgical patients are medically optimized for their surgical procedures. This includes providing support to the providers by answering surgical patient calls, e-prescribing medications, triaging patient concerns, answering general patient phone calls and other medical administrative responsibilities such as patient paperwork to ensure superior patient care.
RESPONSIBILITIES
- Complete all preoperative surgical calls (Ambulatory Surgery Center (ASC)).
- Ensure surgical chart is complete (H&P, blood work, EKG, IOL pick, surgery order).
- Triage patient calls regarding ocular concerns. Determines clinic visit necessity.
- Document all calls using the Patient Communication log in the Electronic Health Record (EHR).
- Review all pathology reports; contacts patients and/or provider with results as directed and records communication in EHR.
- Complete medication refill requests obtained via fax, phone call or patient portal.
- Answer patient calls and/or portal requests to provide education, answer questions, etc. to ensure superior patient care.
- Send tasks via EHR when necessary to enlist the assistance of other team members.
- Complete same day post-operative surgical calls.
- Participate in trainings and meets requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.
- Perform all patient related duties as assigned to ensure quality patient care.
- Other duties as assigned.
JOB QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND EXPERIENCE
- LPN or RN, experience preferred
- Open and willing to try new workflows and ideas.
- Ability to remain calm at all times and escalate issues to appropriate levels of management.
- Comprehensive knowledge of EHR system and ability to use it efficiently.
- Knowledge of medical terminology.
CERTIFICATES, LICENSES, REGISTRATIONS
Current BLS required
About Us:
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.
MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! To view employment opportunities at all of our locations go to www.unifeyejobs.com
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.