Human Resource Manager

Description

MIRIAM’S KITCHEN MISSION

Miriam’s Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless.

POSITION SUMMARY

The Human Resource Manager is responsible for ensuring Miriam’s Kitchen’s staff have the resources they need by executing the Human Resource functions of the Operations team which will include recruiting and interviewing staff, administering compensation, benefits, and leave programs, and enforcing company policies and practices. The Human Resource Manager will partner with the COO to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. The Human Resource Manager will be a member of our 4-person operations team who strive to ensure the staff enjoy the work they do while efficiently and effectively reaching their personal and organizational goals.

DUTIES AND RESPONSIBILITIES

Benefits Administration

• Organizes and manages annual open enrollment communications and election process
• Manages changes to enrollment throughout the year
• Completes Cafeteria and 403b testing annually
• Tracks FMLA
• Processes claims for Workers’ compensation, Short-Term Disability and Long-Term Disability
• Manages time and labor system

Employee Relations

• Manages MK employee relations efforts as it relates to grievance process, mediations and exit interviews
• Uses surveys, interviews and other data to recommend changes in MK policies and procedures to leadership
• Advise and train supervisors in best practices for employee relations practices
• Manages employee disciplinary meetings, terminations, and investigations.

Talent Management

• Manages the talent acquisition process, which includes recruitment and initial interviewing of qualified job applicants, collaborates with departmental managers to understand skills and competencies required for openings.
• Ensures consistent onboarding of all new hires across the organization
• Works with COO to create learning and development programs and initiatives that provide internal development opportunities for employees.
• Manages annual performance evaluation cycle
• Managing the offboarding of staff

Performance Management

• Works with leaders to set clear goals (SMART) for employees
• Assists leaders with evaluating performance appraisal results against the performance standards as needed
• Manages the following: Performance Improvement Plans, 90 Day Performance Appraisal, Succession Planning

Employee Engagement/Retention

• Works with COO to develop and implement strategies to retain high performing staff
• Develops and manages content for all staff meetings in coordination with leadership
• Ensure consistent implementation of the total rewards program

Compliance

• Ensures consistent implementation of HR policies and procedures
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices regularly to maintain compliance.
• Submits reports as needed to maintain compliance including but not limited to:
• ACA, Occupational Injury and Illness, Bureau of Labor Statistics and EEOC.

Equity and Inclusion

• Collaborates with Director of Equity and Inclusion to evaluate and update HR policies and procedures to support an equitable and inclusive environment at MK

Requirements

KNOWLEDGE, SKILLS AND ABILITIES

• Extraordinary attention to detail
• Strong communication skills, both written and verbal
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations
• Strong interpersonal and conflict resolution skills
• Strong analytical and problem-solving skills.
• Must be a self-starter and be able to work independently as well as with a team
• Strong project and time management skills required
• Ability to effectively juggle multiple projects at once and meet deadlines
• Strong sense of boundaries, particularly as they relate to human resources issues
• Thorough knowledge of employment-related laws and regulations
• Proficiency with or the ability to quickly learn the organization’s HRIS platforms (Paylocity)
• Proficiency with standard Microsoft Office software
• Strong interest in and commitment to ending chronic homelessness in DC
• An understanding of the structural and systemic causes of homelessness
• Comfort working with a diverse population with a variety of backgrounds and lived experiences

EXPERIENCE

• At least 6-8 years of Human Resource generalist experience or a Bachelor’s degree in Human Resource plus 4 years of HR generalist experience
• Certified Professional required (SHRM-CP or PHR)

BENEFITS

Miriam’s Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members.

Miriam’s Kitchen requires all staff to be fully vaccinated against COVID-19 and up to date, or be approved for a religious or medical accommodation and undergo weekly testing.

Miriam’s Kitchen guests come from all walks of life and so do our employees. We are committed to hiring employees that bring diversity of lived experience, education, thought and engagement to help achieve our mission of ending chronic and veteran homelessness in Washington, DC. We encourage candidates to apply with the confidence that at Miriam’s Kitchen, we believe in our commitment to diversity and leading with our core values to build a strong, equitable, and inclusive work force.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.