Behavioral Health Manager (Bilingual)

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco.  The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

We are currently looking for qualified candidates for our Behavioral Health Manager role. Please note: this role requires an applicant to be bilingual (English/Spanish). This position reports to the Director of Behavioral Health and Substance Use Counseling and is a Regular, Full Time, Exempt role with a starting yearly salary range of $110,568 - $122,094 with full benefits.

Primary Objective: 

Provide clinical care and leadership for behavioral health services at the Resource Center, including direct patient treatment, crisis intervention, and oversight of behavioral health staff and programs. Ensure quality, compliance, and effective service delivery through evidence-based practices and administrative management.

Essential Functions & Responsibilities
The Behavior Health Manager has the following responsibilities and duties:

     Clinical:

1. Provide brief or extended Psychosocial Assessments focusing on the patient’s present situation, including medical, mental health, substance abuse, socio-economic and immigration components, current needs, and relevant information from patient’s history.
2. Performs crisis interventions and risk assessments for suicide and danger to others due to mental illness or grave disability.
3. Utilizes a participant-centered, strengths-based model of services, provides insight-oriented, behavior modifying, and/or supportive psychotherapy to individuals, families, and groups of patients, generally up to 10-12 sessions.
4. Uses evidenced-based models for treatment, including but not limited to: CBT, solution-focused therapy, harm reduction, motivational interviewing, and health psychology.
5. Utilizes depression screening tools (PHQ-9) and other screening tools as appropriate.  Follows the SAMHSA SBIRT (Screening, brief intervention, referral and treatment) model for patients with potential substance abuse problems.
6. Assists patients with symptom/issue reduction (e.g. insomnia, anxiety, depression, and post-trauma symptoms, stress management, emotional dysregulation).
7. Provides health and behavior assessment and intervention to patients with chronic disease or other health problems that are having difficulty managing their disease due to psychological, behavioral, cognitive, or social factors.

1. Responsible for the behavioral health services department at our Shotwell site. Supervises and directs the work of behavioral health staff including clinicians and case managers, and the teen services program.
2. Monitors and provides oversight of behavioral health contracts, evaluating program effectiveness, ensuring timely reports and assuring compliance with federal, state and county requirements.
3. Leads quality management efforts focused on behavioral health metrics; oversees the peer review process, privileging and credentialing of behavioral health staff.
4. Monitors utilization and productivity for behavioral health services, and sets department expectations and goals.
5. Develops reports as required by funding sources and quarterly qualitative and quantitative reports of the behavioral health programs for the executive team.

• Masters in Social Work, Masters in Marriage & Family Therapy, or Doctorate in Psychology from an accredited institution
• Current LCSW, LMFT, or Psychologist license in California
• ASW or AMFT may be considered
• Bilingual (English/Spanish)
• Five years post-licensure clinical experience.
• Minimum of three supervisory experience.

• Employee incentive program of up to $4,000 every year
• Annual 4% COLA increase
• 401(k) retirement savings plan includes a company contribution
• Vacation: 2 weeks annually (increases to 3 weeks after 5 years, and 4 weeks after 8 years)
• Paid educational leave: 40 hours annually
• Medical insurance: zero out-of-pocket expense under the base plan
• Dental and vision insurance provided at no cost to the employee
• Life insurance includes a free basic policy with an optional voluntary plan
• Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year
• Flexible spending accounts for health and dependent care expenses
• Commuter benefits

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.