What are the responsibilities and job description for the Leasing Manager position at Mission Rock Residential, LLC?
We are seeking a Leasing Manager with a strong desire to make our residents feel at home. Ideal candidates are outgoing, have a contagious energy, and are interested in learning the business of property management.
Why should I work for Mission Rock? Mission Rock Residential (MRR) is an amazing property management company founded on integrity, honesty, and transparency from all team members. We are privileged to provide our residents service and comfort for their only real sanctuary, their home. If you are looking to be part of a fantastic, customer service driven team, this is the place for you!
Are there perks? Yes! This position is eligible for the bonus program AND is eligible to live on property at a discounted rate! MRR offers excellent medical/dental/vision insurance, FSA, HSA, Company paid life insurance along with paid short- and long-term disability insurance, 11 paid holidays including a floating holiday, vacation and sick time, and offers a 401k with match. Working with us gets you a discount on Verizon phone service and accessories (even if you are already on a Verizon plan).
Location: Steelyard l St. Louis, Missouri
The Job: Our Leasing Managers tour the community with prospective residents and support the overall property operations. Specific responsibilities include:
- Assist the Property Manager in designing and implementing a resident retention program (i.e., newsletter, resident referral program or social activities).
- Responsible for proper maintenance of all resident and property files.
- Attend all required training, including annual Fair Housing and Anti- Harassment training.
- Courteous, efficient handling of resident service requests.
- Maintaining superior customer service with prospects and residents.
The Details: Our Leasing Managers should have:
- High School diploma or equivalent
- Previous sales and customer service experience
- A positive attitude
- Basic computer skills including familiarity with Microsoft Suite
- 2 years’ experience as Leasing Consultant
- 4 years’ experience in sales and customer service experience.
- Display knowledge of lease terms, unit specifications and all community policies
- Achieve Fair Housing certification (within 3 days) prior to interaction with prospects and residents.
- Strong oral and written communication skills
- Knowledgeable of required telephone and sales techniques.
- Technical proficiency to learn new computer software applications.
- Basic math skills preferred.
- Yieldstar, Yardi & Rent Cafe knowledge required.
Schedule: Tuesday-Friday 9am-6pm. Saturday 10am-5pm
*** Employment with Mission Rock is contingent upon the successful completion of a drug test and background check ***
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