What are the responsibilities and job description for the Office Claims Representative position at Mississippi Farm Bureau Casualty Insurance Company?
Essential Functions
- Analyze policy contracts to determine coverage.
- Negotiate fair settlement with insured, third party claimants and/or legal representatives and issue payment.
- Collect settlement documents and prepare status reports for file documentation.
- Investigate the facts surrounding the claim by using various types of communication such as telephone, mail,
- Prepare status reports to the District Claims Manager and/or Office Claims Supervisor in a timeline
- Assist in catastrophe claims operations as needed.
- Attend training sessions to gain the skills and ability to perform the functions of a Claims Representative.
Additional Responsibilities
- Other duties and responsibilities as assigned.
- Regular and predictable attendance is required.
Pay Grade - 7
Experience
Preferred- Previous insurance or customer service experience (minimum 2 years) may be substituted for degree.