What are the responsibilities and job description for the Patient Services Coordinator II position at Missouri Cancer Associates?
Overview:
Missouri Cancer Associates is a multi-specialty practice including medical oncology, hematology, radiation oncology and urology. We have 22 providers that service tenMissouri communities. Our main office is in Columbia. Through state-of-the-art medical technology, highly experienced physicians and nurse practitioners and quality patientcare, Missouri Cancer Associates has become the premier Cancer Treatment Center in Mid-Missouri. In 2022, we will celebrate our 40th year of taking care of patients!
We are looking for a friendly and hard-working Patient Services Coordinator to join our team. Candidates should have an outgoing and friendly demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. You must exemplify the values of our company and provide patients with the highest levels of care.
Full Time / 40 hours per week (M-F, 7:30-4)
Why work for us? We offer challenging positions in a fast-paced environment. If you enjoy people and want the opportunity to make a difference in the lives of many, check us out!
We offer a competitive benefits package that includes -
Missouri Cancer Associates is affiliated with Urology Associates of Central Missouri and the US Oncology Network!
SCOPE:
Professionally greets and welcomes patients and their friends/family. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values
Responsibilities:
MINIMUM QUALIFICATIONS :
High school diploma or equivalent required. Minimum three years office experience, preferably in a medical office setting. Knowledge of medical terminology and coding required. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Missouri Cancer Associates is a multi-specialty practice including medical oncology, hematology, radiation oncology and urology. We have 22 providers that service tenMissouri communities. Our main office is in Columbia. Through state-of-the-art medical technology, highly experienced physicians and nurse practitioners and quality patientcare, Missouri Cancer Associates has become the premier Cancer Treatment Center in Mid-Missouri. In 2022, we will celebrate our 40th year of taking care of patients!
We are looking for a friendly and hard-working Patient Services Coordinator to join our team. Candidates should have an outgoing and friendly demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. You must exemplify the values of our company and provide patients with the highest levels of care.
Full Time / 40 hours per week (M-F, 7:30-4)
Why work for us? We offer challenging positions in a fast-paced environment. If you enjoy people and want the opportunity to make a difference in the lives of many, check us out!
We offer a competitive benefits package that includes -
- Medical
- Dental
- Vision
- Life
- Short Term Disability Coverage
- 401k Retirement Plan
- Paid Time Off
- Wellness program that rewards you for practicing a healthy lifestyle! This position is located at 1705 E Broadway, Columbia, MO!
Missouri Cancer Associates is affiliated with Urology Associates of Central Missouri and the US Oncology Network!
SCOPE:
Professionally greets and welcomes patients and their friends/family. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values
Responsibilities:
- Greets patients and visitors to the clinic in a prompt, courteous and professional
- Checks in patients and informs clinical staff of patient
- Provides and explains paperwork for the patient to complete prior to
- Collects, proofs for completeness, and scans/files patient
- Updates demographics and insurance information in the
- Collects co-pays and balances; provides
- Answers phone calls in a prompt, courteous, professional manner.
- Answers, screens, and responds to routine questions via phone, electronic communications, or face to face contact, routes to appropriate personnel, or take thorough
- Pages clinic personnel as Communicates messages in an accurate and timely manner according to procedures.
- Contacts clinic personnel as appropriate
- Records patient cancellations and missed appointments; reschedules
- Notifies appropriate staff of the cancellation and makes note in patient
- Provides general administrative support by scanning/filing charts and forms or ensuring they are sent to the appropriate department/personnel for filing and scanning. Maintains lobby area in a neat and orderly Maintains a legible supply of forms and appropriate office supplies required for daily activities.
- Adheres to confidentiality, state, federal, and HIPPA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient's
- Maintains the chart message and anything that is in queue.
- Scans and copies updated insurance cards.
- Other duties as requested or May type memos and form
MINIMUM QUALIFICATIONS :
High school diploma or equivalent required. Minimum three years office experience, preferably in a medical office setting. Knowledge of medical terminology and coding required. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Salary : $30,100 - $38,100
Patient Services Coordinator
PFH Preferred Family Healthcare -
Columbia, MO
