What are the responsibilities and job description for the Customer Finance Administrator position at Mister Sparky Electric?
Benefits
Location: Lowell, AR (Home Office)
Reports To: Director of Customer Financing / Management
Our Mission
At Mister Sparky, our mission is to be the absolute best in electrical service, making a meaningful impact on the lives of our team, families, communities, and industry. We are looking for a Finance Administrative Assistant to join our collective commitment to this mission.
Roles & Responsibilities
As the Finance Administrative Assistant, you will play a critical support role in our finance department. You will assist management across all key operational areas—including the prescreen workflow, funding, and escalations—ensuring accurate data entry and seamless support for our electricians.
Your Key Responsibilities Will Include
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Mister Sparky Team!
Mister Sparky, what it means to be ELITE!
At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best?
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.
- 401(k)
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Location: Lowell, AR (Home Office)
Reports To: Director of Customer Financing / Management
Our Mission
At Mister Sparky, our mission is to be the absolute best in electrical service, making a meaningful impact on the lives of our team, families, communities, and industry. We are looking for a Finance Administrative Assistant to join our collective commitment to this mission.
Roles & Responsibilities
As the Finance Administrative Assistant, you will play a critical support role in our finance department. You will assist management across all key operational areas—including the prescreen workflow, funding, and escalations—ensuring accurate data entry and seamless support for our electricians.
Your Key Responsibilities Will Include
- Prescreen Workflow Support:
- Assist management in the daily execution of the prescreen workflow.
- Help monitor and refresh same-day prescreen reports throughout operational hours to support real-time updates.
- Assist in downloading night-before reports to help prepare calls scheduled for the following day, under the direction of management.
- Funding Operations Assistance:
- Assist in retrieving pending financed reports daily.
- Process funding for completed jobs via designated provider portals under the guidance of management.
- Collaborate with the finance team to identify and flag discrepancies concerning job amounts or missing data.
- Escalation & Dispute Assistance:
- Monitor dedicated escalation trackers and review incoming email inquiries from financing providers.
- Support the resolution process by reviewing recorded calls and gathering necessary facts.
- Prepare and email the required documentation, such as invoices, to providers to help successfully close open escalations.
- Departmental Support:
- Maintain accessibility to the finance phone during working hours to address basic inquiries from electricians across our locations.
- Assist in responding to Slack messages or tags that require general finance support.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join the Mister Sparky Team!
Mister Sparky, what it means to be ELITE!
At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best?
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.
Salary : $20 - $24