What are the responsibilities and job description for the Office Administrator/ Dispatcher position at Mister Sparky?
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
Office Administrator / Dispatcher – Mister Sparky® Electric
Join America’s On-Time Electrician®
Join America’s On-Time Electrician®
Mister Sparky® Electric is a nationally recognized electrical service brand known for professionalism, punctuality, and exceptional customer service. Our local Bucks County and Montgomery location is opening, and we’re looking for a reliable, organized, and customer-focused Office Administrator / Dispatcher to support our technicians and customers every day.
Position Overview
As the Office Administrator / Dispatcher, you are the heartbeat of our operation. You’ll manage the schedule and dispatch technicians, and ensure smooth daily operations while delivering the high level of service Mister Sparky® customers expect.
Key Responsibilities
- Schedule, dispatch, and coordinate service technicians
- Maintain daily schedules and respond to urgent service needs
- Communicate job details clearly to technicians and customers
- Follow up with customers to ensure satisfaction
- Assist with billing, paperwork, and general office administration
- Maintain accuracy in company software and systems
- Uphold Mister Sparky® brand standards and customer service values
Qualifications
- Previous dispatching, office administration, or customer service experience preferred
- Experience in electrical, HVAC, plumbing, or trades is a plus
- Strong organizational and multitasking skills
- Excellent phone etiquette and communication skills
- Comfortable using scheduling software, email, and office applications
- Ability to thrive in a fast-paced, service-driven environment
- Reliable, detail-oriented, and team-focused
What We Offer
- Competitive pay based on experience
- Stable, year-round employment
- Training and support from a nationally recognized brand
- Positive, professional team environment
- Opportunities for growth and advancement
- Work with a company that values punctuality, integrity, and customer satisfaction
How to Apply
Submit your resume to bernie.sousa@mistersparky.com
Salary : $55,000 - $75,000