What are the responsibilities and job description for the Patient Services Representative, Urgent Care position at MIT?
Posting Description
PATIENT SERVICE REPRESENTATIVE, URGENT CARE (PSR), MIT Health, is responsible for patient flow and appointment scheduling; front desk tasks, including check-in, collecting copays, and obtaining accurate insurance eligibility information; administrative tasks, including phone calls, data entry, insurance reviews, filing, and scheduling appointments and procedures to coordinate within and across providers, service areas, and healthcare facilities; patient contact, both in person and by telephone; interacting with internal and external stakeholders by effectively communicating with referral providers and practices to facilitate management of complex patient issues; and providing positive and effective customer service that supports departmental operations.
Find a full job description here: https://health.mit.edu/jobs
Job Requirements
REQUIRED: High school diploma or equivalent; a minimum of two years of relevant experience (e.g. customer service or administrative); ability to perform multiple tasks simultaneously, and to communicate with patients, clinicians, and other professional staff in a pleasant, calming, and diplomatic manner; solid organizational skills and the ability to follow through and complete tasks; math proficiency - ability to add, subtract, multiply, and divide with accuracy; and ability to work independently or within a team environment and to work with diverse internal and external constituencies. Job #25110-4
This position works 12-hour shifts and weekends.
Salary Range: $22.50-$24.00/hour, final salary determined by MIT’s compensation team based on the skills and experience of the person hired.
Salary : $23 - $24
