What are the responsibilities and job description for the Insurance Customer Service Rep position at MMA-Insurance?
Job Description
Are you looking to grow? So are we! MMA Insurance in Pickertoning, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Vision Insurance###Mon-Fri Schedule###Evenings Off###Retirement Plan###Career Growth Opportunities###Tuition Reimbursement###Hands on Training###
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- Take premium payments from customers.
- Maintain knowledge of new products and services.
- Develop and maintain client relationships.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
Salary : $40,000 - $70,000