Property Manager

The Property Manager reports to the Regional Property Director and is fully accountable for all day to day property operations and overseeing/enhancing the value of the property. The purpose of the Property Manager is to effectively manage and coordinate persons, activates, and available resources in order to accomplish community objectives as set forth by corporate leadership and property owner(s). These objectives will include maximizing occupancy levels and community values. In addition, the Property Manager will train the assistant manager to assume all managerial duties in the event of the property manager’s absence.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Conduct all business in accordance with MMC policies and procedures. Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.

Financial * Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.

• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Prepare annual budgets and income projections in a timely and accurate manner.
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
• Generate necessary legal action, documents and process in accordance with State and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure that A/P invoices/checks are submitted to the corporate office for payment/signature, handle petty cash and all funds.

Leasing * Ensure property is rented to fullest capacity.

• Utilize marketing strategies to secure prospective residents.
• Confirm that leasing staff techniques are effective in obtaining closing.
• Confirm that leasing staff gather information about market competition in the area and file.
• Continually monitor and analyse traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
• Represent the company in a professional manner at all the times.

Administrative * Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.

• Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis.
• Ensure current resident files are properly maintained.
• Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
• Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).

Resident Retention * Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.

• Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
• Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.).
• Consistently implement policies of the community.

Personnel Management * Enforce all company policies and procedures with property staff.

• Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
• Ensure efficiency of staff through ongoing training, instruction, counselling and leadership.
• Plan weekly/daily office staff schedules and assignments.
• Coordinate maintenance schedule and assignments with Maintenance Supervisor.
• Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation to supervisor, Human Resources, and terminate properly when necessary.
• Provide support to staff to encourage team work and lead as an example in creating a harmonious environment.
• Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
• Act as the primary trainer for all office staff. Ensure training is up to date. Conduct needs assessment and forward ideas for new/additional/supplemental training to corporate office.

Maintenance * Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours.

• Assure quality and quantity of market ready apartments.
• Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
• Ensure that all service requests are recorded and communicated appropriately to maintenance.

Safety: * Learn and ensure compliance with all company, local, state and federal safety rules.

• Ensure that unsafe conditions are corrected in a timely manner.
• Direct staff to follow a “safety first” principle.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience

• Position requires a minimum of 2 years on-site as an Assistant Property Manager or a Property Manager; will consider 7 years supervisory experience in a customer service related business with appropriate certification(s)

Additional Skills and Abilities * Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action

• Effectively convey ideas, images and goals to a diverse group of personalities
• Must possess a positive attitude and the ability to smile under all circumstance
• Achieve Fair Housing certification prior to interaction with prospects or residents
• Knowledge of OSHA laws and regulations
• Participate in training in order to comply with new or existing laws
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community
• Successfully pass a background and drug test

Computer SkillsAdvanced skills with Microsoft Office programs and ability to navigate the internet as well as email.PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is required to stand; walk; sit; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of a typical office environment and those an employee would encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $45,000 - $55,000