What are the responsibilities and job description for the Membership Accounting Trainer position at Moda Health?
Let’s do great things, together
Founded in Oregon in 1955, ODS, now Moda, is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together.
We are seeking a Membership Accounting Trainer. The Membership Accounting Trainer provides training, develops, and maintains documentation for Membership Accounting. Retrains established Membership Accounting specialists when needed and provides ongoing training to Membership Accounting specialists on new procedures and regulations.
Primary Functions:
- Responsible for department product (Medicare, Medicaid, Individual, Group and BHS) training for new hires, ongoing refresher training an annual training.
- Develops courses and modules for use in the training of all levels of Membership Accounting Specialists. This includes the development and updating of course content and training materials. Coordinates to ensure consistency throughout the company.
- Monitor performance expectations and results for new hires, provide coaching when necessary and facilitate weekly 1:1 meetings.
- Develops and implements presentations in a clear, user friendly manner and accommodates various adult learning styles.
- Conducts end of course evaluations and action planning.
- Creates and updates documentation, department procedures and resource materials as needed and/or necessary.
- Advises the Supervisor of any personnel issues, utilizing proper judgement in assessing any necessary action to be taken.
- Assists in the planning, organizing, and directing the activities and workflow of the department.
- Participates in or manages projects as assigned.
- Fosters and atmosphere of team spirit and portrays an outgoing and positive attitude with peers, Moda and BHS Leadership, Customers and/or trainees at all times.
- Collaborates with other departments to identify training needs, coordinates and implements classes when appropriate.
- Responsible for ensuring department specific HPMS, CCO, FFM, or any State and/or Federal information is reviewed, discussed, documented, implemented, audited, and trained based on the guidance.
- Responsible for ensuring all Medicare, Medicaid, FFM, BHS, Group, etc. related Policies and Procedures are accurate, up to date, and reviewed, at minimum, annually.
- Interpret contracts, new regulations, CMS memo’s, COBRA rules, etc. and determine actions required. Recommend procedures for department, write UPM’s.
Are you ready to be a betterist?
If you’re ready to make a difference that matters, we want to hear from you. Because it’s time to discover what’s possible.
Together, we can be more. We can be better.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.