What are the responsibilities and job description for the Service Advisor position at Modern Chevrolet, LLC?
Modern Chevrolet Winston-Salem is looking for a top-performing Service Advisor to join the team. Must have a verifiable track record of exceptional performance in the service lane. Compensation exceeds/ or is competitive with most Service Advisor pay in the market.
Joining Modern Chevrolet of Winston-Salem, means you are joining the top selling Chevrolet dealer in the entire state of North Carolina, and the most dynamic automotive group in the Triad.
- Greet customers in a timely, friendly manner
- Advise customers on the care of their vehicle and the value of maintaining the vehicle according to manufacturer’s specifications
- Provide a complete and accurate written cost estimate for labor and parts
- Handle telephone inquiries regarding appointments and work in process
- Maintain high customer satisfaction standards
Qualifications:
- 2 years’ experience in an automotive service dealership preferred
- Exceptional customer service skills
- Outstanding organizational and follow up skills
- Excellent written and verbal communication skills
- Ability to occasionally to lift up to 70 lbs.
Modern Chevrolet Winston Salem is a part of Modern Automotive Network. Since 1933, Modern Automotive Network has been distinguished from its competitors by setting trends with innovative facilities, diversity of brands, and providing world-class customer service. Modern, a fourth-generation family-owned business, has a strong reputation of treating customers with respect, doing the right thing every day, and giving customers the best value for their money.
Modern offers a professional work environment and a competitive compensation and benefit package, which includes:
- Healthcare benefits: medical, dental, vision, flexible spending account, voluntary life insurance, disability, accident, and specified disease insurance
- 401K eligibility after one year of service
- Paid holidays and Paid Time Off
Make your next career move with Modern. At Modern, no matter how things change, our commitment to our employees and customers stays the same.
Modern Chevrolet Winston-Salem is an Equal Opportunity Employer and Drug-free Workplace Employer.
Education
Required- High School or better
Behaviors
Required- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Loyal: Shows firm and constant support to a cause
- Leader: Inspires teammates to follow them
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required- Financial: Inspired to perform well by monetary reimbursement
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Goal Completion: Inspired to perform well by the completion of tasks
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization