What are the responsibilities and job description for the Quality Assurance Manager position at Modular Services Company?
The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities
- Develop standardized production, quality, and customer-service standards
- Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
- Perform internal and external quality audits and compile detailed reports of findings
- Build a strong team through coaching, mentoring, specific training and performance evaluations
- Acts as a liaison with external parties on matters relating to the Quality Management System
- Implements and maintains an effective system for monitoring customer concerns and overall customer satisfaction
Qualifications
- Bachelor's degree or equivalent experience in Engineering
- 5 years' relevant work experience
- Experience with FDA products a plus
- Highly organized with excellent attention to detail