Director of Export Services

Who We Are: Mohawk Global is a 300 person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.

We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first! At Mohawk, these aren’t just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a “Great Place To Work” for the past nine years…see what our greatest assets, our people, have to say about us here: Mohawk Global Logistics – A Great Place to Work!

Position Summary:

The Director of Export Services will be responsible for creating and executing Mohawk’s export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global’s overseas agent partners. Export service enhancement activities could be wide ranging, but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations.

Responsibilities Include:

• Expand Mohawk Global’s export operations and product offerings
• Develop and execute Mohawk Global’s export transportation sales strategy in support of broader organizational initiatives
• Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings
• Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business
• Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success
• Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US
• Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders
• Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations
• Analyze export market conditions and find new opportunities for service development or innovation
• Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients
• Prepare and present reports on sales performance and market trends to senior management
• Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction
• Travel within the continental United States and occasionally overseas for strategic sales activities will be required

Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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