What are the responsibilities and job description for the Industrial Sales Engineer position at Mokon?
At Mokon, our customers trust us with their product production needs day after day, and that trust starts with our most critical asset – our people. We work to identify and develop talent, continuously focusing on innovation, learning and improvement to provide the best service and product our customers require. Are you ready to be a part of our Mokon team?
SUMMARY : Responsible for sales application engineering providing technical assistance to assure customer satisfaction by performing the following duties :
ESSENTIAL DUTIES AND RESPONSIBILITIES : Other duties may be assigned.
- Respond to formal and telephone inquiries for technical assistance.
- Determine price and deliveries for standard and custom systems.
- Interface with product line engineers for cost estimates on custom systems.
- Issue formal quotations to customer based on engineering estimates and designs.
- Assistance independent sales representatives and customers (travel required).
- Assist in development and technical requirements of new products or product changes.
- Interface with marketing and engineering to develop technical notes for selling purposes.
- Take pictures of special designs and components and generate technical notes for sales use.
- Assist with trade shows (assembly, participation, dismantle - travel required).
- Maintain updated database (customers) relative to quotation activity and pertinent customer information.
- Handle special projects as needed.
- Interface with other departments to ensure maximum customer satisfaction.
- Regional responsibilities for representatives (including training, supporting in sales efforts and traveling regularly with representatives) to ensure sales goals are met.
EDUCATION and / or EXPERIENCE : Technical Bachelor’s degree (B.A.) or equivalent from four-year college or university; and one to two years related experience and / or training; or equivalent combination of education and experience. Experience with MS Excel, Word, Access, and Outlook is required.