What are the responsibilities and job description for the Feild Manager position at Molly Maid of Central Anne Arundel County?
Training Field supervisor (Bilingual)
We are a customer focused service industry company experiencing rapid growth! We’re interviewing for a hands on training supervisor. You’ll work alongside your staff to equip them to succeed. The position includes training, coaching, encouraging, building customer relationships and quality checking the activities of your team to follow the model in ensuring clean, orderly, and attractive client homes. It will also involve a small amount of office work including scheduling, answering phones, and doing over the phone and in-home estimating.
You will have a variety of duties, such as, but not limited to:
- You’ll be responsible for training, coaching, quality control and field inspections
- Organizing daily activities and work schedules
- Quality checking the teams
- Performing in home estimating
- Additional office tasks
- To be considered for the position:
- Bi-lingual in English & Spanish required
- Must possess a high level of leadership intelligence
- Strong interpersonal, oral and written communication skills
- Customer service experience with the proven ability to listen and resolve customer complaints
- Valid driver license
- What we offer:
- Competitive compensation
- Bonus opportunities
- 401K
- Full time
- No weekends, no holidays
- We work hard and have fun!
When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Salary : $16 - $19