Family Peer Support Supervisor

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Minimum Qualifications: Associate’s degree in human services One (1) year of experience as a Family Peer Support Specialist 88 hours of training completed in the 5 CFPS Core Competencies in preparation for the National Certification exam. Other Required Qualifications/Skills: Exceptional communication and interpersonal skills, with the ability to build trust and rapport with diverse individuals and families. Proven leadership and mentoring abilities, fostering growth and development within team environments. Strong capacity to work independently and collaboratively, demonstrating initiative and accountability. Comprehensive knowledge of community resources and support systems, with the ability to connect families to appropriate services. Skilled in navigating complex systems (e.g., behavioral health, education, child welfare) and advocating effectively on behalf of families. Deep empathy and insight into the challenges faced by families, particularly those caring for children with behavioral health needs. This Opportunity: The Family Peer Support Supervisor provides leadership and support to a team of Family Peer Support Specialists. The Supervisor ensures that effective implementation of family peer support program for families with children facing behavioral health challenges. What You'll Do: Provide ongoing guidance, support, coaching, and oversight to Family Peer Support Specialists (FPSS) to ensure effective service delivery. Ensure the effective and sustainable implementation of the Family Peer Support Program, adhering to program guidelines and best practices. Monitor service delivery to ensure quality, fidelity, and positive outcomes for families. Facilitate professional development for FPSS team members through training, mentorship, and skill-building opportunities. Foster a supportive and collaborative work environment that promotes teamwork, accountability, and professional growth. Collaborate with professionals and stakeholders to ensure coordinated, family-centered services. Leverage personal experience as a caregiver of a child with behavioral health needs to inform and enhance family support. Assist families in navigating complex child-serving systems, including mental health, developmental disabilities, education, juvenile justice, and child welfare. Promote self-advocacy among families and support them in accessing services and community resources. Travel as needed to serve families and participate in trainings, conferences, outreach events, and workshops. Participate in on-call coverage during evenings, weekends, and holidays as assigned. Ensure compliance with service definitions, grant requirements, and documentation standards. Perform other duties as assigned by the supervisor. Demonstrate knowledge of and adherence to all agency policies and procedures. Education We're Looking For: Associates: Human Services (Required) Certifications We're Looking For: Drivers License (Valid) - USA Experience We're Looking For: Experience as a Family Peer Support Specialist | 1 Year | Required Schedule: Monday-Friday (8:30am-5:00pm) Weekends, holidays and on-call coverage responsibilities to meet the needs of the people supported. Target Weekly Hours: 40 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch. Since 1958, Monarch has been about helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive. If you’re looking for a career with purpose, we have a place for you at Monarch. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference. Join us today! Monarch is nationally accredited by The Joint Commission and committed to providing the highest quality health care for the people we support. To learn more about our services and the many ways we provide support, please call (866) 272-7826 or visit www.MonarchNC.org.