What are the responsibilities and job description for the Remote Customer Service Rep - $16/hr + Weekly Bonuses position at Monster Reservations Group?
Full-Time | Work From Home | Paid Training | $16/hr Bonuses
Love talking to people? Want a remote job where you help guests turn vacation packages they’ve already paid for into real trips? Monster Reservations Group is hiring full-time team members to work from home in a vacation sales and customer service role.
This isn’t cold calling. You’ll talk to guests who have already purchased a vacation and guide them through destination options, questions, and final booking steps.
What You’ll Get:
- $16/hour base pay
- Weekly bonuses
- Paid training—no experience required!
- Health insurance through Cigna
- Free dental and vision coverage
- 401(k) with 4% company match
- Travel credit for your own vacation
What You'll Need:
- High-speed cable or fiber internet
- A wired Ethernet connection (Wi-Fi won’t work)
- A Windows desktop or laptop with at least 8GB RAM
- No Macs, tablets, or Chromebooks
- Be 18 or older
What You’ll Do:
- Call guests who’ve already purchased vacation packages
- Use a fun, high-energy script to guide each call
- Highlight top destinations and travel dates
- Handle questions and finalize bookings
- Collect payments and input details accurately
- Meet weekly goals and earn bonuses
Schedule:
- Full-time only, Monday–Friday
- Mon/Tue/Thu/Fri: 8:45 AM–5 PM CT
- Wednesday: 8:00 AM–5 PM CT
If you’ve got a great phone voice, strong work ethic, and want to help people book real trips—apply today! Spots are limited.
Salary : $16
