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Compliance Agent

Montachusett Regional Transit Authority
Fitchburg, MA Full Time
POSTED ON 1/30/2024 CLOSED ON 2/24/2024

What are the responsibilities and job description for the Compliance Agent position at Montachusett Regional Transit Authority?

Position Summary:

The Compliance Agent position is responsible for ensuring contract compliance of approximately 300( ) transportation providers by maintaining accurate driver/monitor and vehicle logs, reviewing and tracking desk audits and site inspections, and providing excellent written and verbal communication with transportation providers. Other duties as assigned by the Supervisor.

Essential Functions/Position Responsibilities:

· Communicate with transportation providers to maintain updated documentation and certification for all brokerage transportation provider contracts.

· Maintain/update vehicle and employee logs for contracted vendors.

· Collaborate regarding non-compliance of insurance requirements.

· Follow up on compliance-related issues such as desk audits, site inspections, vehicle waivers, etc.

· Review/process GPS stats for vendors.

· Develop, implement, and maintain internal Vendor Management System (VMS)

· Review and process vendor applications and contracts as required.

When duties and responsibilities change, the employee may be asked to perform other duties as required as business needs dictate. Employees are required to identify any changes in their job duties since the descriptions were last reviewed. Additionally, MART may ask that employees conduct a review of their position as part of the performance-evaluation process.

Qualifications:

· High School Diploma or equivalent

· 1- 2 year of related experience preferred

· Must maintain confidentiality pf PHI and HIPAA

· Valid Unrestricted Driver’s License or reliable means of transportation to get to work

Skills:

· Excellent organizational and time management skills.

· Excellent and effective oral, written, and listening communication skills.

· Proficient in MS Outlook, Excel, and Access.

· Attention to detail and demonstrated analytical abilities.

· Ability to multi-task in a fast-paced environment.

· Ability to work independently and in a team-oriented environment.

Working Environment and Physical Demands

Works primarily in a typical, climate controlled office environment.

Job Type: Full-time

Pay: $16.83 - $20.01 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Work Location: In person

Salary : $17 - $20

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