What are the responsibilities and job description for the Financial Aid Specialist I position at Montana State University Northern?
The major purpose of this position is to provide guidance to prospective financial aid applicant in order to help them understand aid differences and requirements and also determine the best type(s) of aid available to them. Must be able to interpret university, state and federal rules and regulations. Also provides guidance to prospective and current students on basic financial literacy concepts. Some data input and other tasks as assigned.
Duties and Responsibilities
1. Provides guidance to prospective and current students in order to help them understand aid differences and requirements.
2. Provides guidance to prospective and current students on basic financial literacy concepts. Provide Entrance and Exit Counseling to loan borrowers. Prepare exit packets to all withdrawing students. (Official and Unofficial withdrawals).
3. Become familiar with the National Student Loan Database System (NSLDS) to advise students about their current loan debt.
4. Serves as Client/Outside Agency Liaison meeting and counseling with prospective students.
5. Assist with New Student Orientation Financial Aid presentation each semester. Providing incoming freshman with the important and appropriate information. Assist in presenting at each Registration Day during the summer for new students providing them with missing requirement and award letter information.
6. Provide Campus Visits to students, parents, and school groups.
7. Provide one on one technical support and assistance with FAFSA applications.
8. Provide guidance and information to prospective students on Financial Aid procedures.
9. Assists with the yearly Scholarships Awards Celebration.
10. Prepare Financial Aid publications for prospective students.
11. Maintain and manage Financial Aid Live Support Chat.
12. Order supplies for the office as needed.
13. Process outside scholarship checks.
14. Data input.
15. Provide back up procedures and processes for Specialist II as needed.
16. Answer phone and backup the front desk.
List any secondary duties assigned to this position:
1. Other duties as assigned by the director.
Required Qualifications – Experience, Education, Knowledge & Skills
2. Provides guidance to prospective and current students on basic financial literacy concepts. Provide Entrance and Exit Counseling to loan borrowers. Prepare exit packets to all withdrawing students. (Official and Unofficial withdrawals).
3. Become familiar with the National Student Loan Database System (NSLDS) to advise students about their current loan debt.
4. Serves as Client/Outside Agency Liaison meeting and counseling with prospective students.
5. Assist with New Student Orientation Financial Aid presentation each semester. Providing incoming freshman with the important and appropriate information. Assist in presenting at each Registration Day during the summer for new students providing them with missing requirement and award letter information.
6. Provide Campus Visits to students, parents, and school groups.
7. Provide one on one technical support and assistance with FAFSA applications.
8. Provide guidance and information to prospective students on Financial Aid procedures.
9. Assists with the yearly Scholarships Awards Celebration.
10. Prepare Financial Aid publications for prospective students.
11. Maintain and manage Financial Aid Live Support Chat.
12. Order supplies for the office as needed.
13. Process outside scholarship checks.
14. Data input.
15. Provide back up procedures and processes for Specialist II as needed.
16. Answer phone and backup the front desk.
List any secondary duties assigned to this position:
1. Other duties as assigned by the director.
- Associate Degree in Business, Education, or related field; OR significant work experience in customer relations, in business, in finance or banking, or in higher education offices.
- Demonstrated experience working with students in an education setting.
- Demonstrated financial literacy skills (budgeting, career earnings, loans).
- Demonstrated experience working in higher education.
- Computer experience including Microsoft Office.
- Demonstrated experience in handling sensitive and confidential situations and information.
- Demonstrated ability to work independently.
1. Communicate effectively in both written and verbal with a variety of people.
2. Be someone who can process and learn information in a timely manner
3. Be motivated and pay attention to detail.
Special Requirements Physical Demands
2. Be someone who can process and learn information in a timely manner
3. Be motivated and pay attention to detail.
The ability to perform work in a typical office environment with or without reasonable accommodations.
This position has supervisory duties? No
Posting Detail Information
Announcement Number
2022-23-S00022P
Number of Vacancies
1
Desired Start Date
Immediate
Position End Date (if temporary)
Open Date
Close Date
Until an adequate pool is established
No
Special Instructions Summary
Quick Link for Internal Postings
https://jobs.msun.edu/postings/2310
Diversity Statement
Nondiscrimination Statement and Title IX Coordinator Notice Policy Statement
Montana State University-Northern (MSUN) commits to a learning and working environment that emphasizes the dignity and worth of every member of its community that is free from unlawful discrimination and harassment based upon race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran status, sex, gender, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation (taken together, generally, “protected-class harm”). An inclusive environment is necessary for a healthy and productive University community.
Consistent with MSUN’s commitment, and with all applicable law, the University prohibits unlawful discrimination or harassment, including sexual misconduct prohibited by Title IX of the Education Amendments of 1972, and will take appropriate action to prevent, resolve, and remediate the effects of protected-class harm.
The Discrimination, Harassment, and Retaliation Policy defines and prohibits protected-class misconduct, and the Discrimination Grievance Procedures set forth the University’s processes for addressing and resolving such reports. The Policy and Procedures apply to all University programs and activities, including, but not limited to, admissions, athletics, instruction, grading, University housing, and University employment. In addition, the law prohibits retaliation against an individual for opposing any practices prohibited by this Policy, for bringing or responding to a complaint of discrimination or harassment, for assisting someone with such a complaint, for attempting to stop such discrimination or harassment, or for participating in resolution of a complaint of discrimination or harassment.
Inquiries about the application of Title IX at the University and reports about all forms of protected-class discrimination and harassment should be made to the Director of Human Resources/ Title IX Coordinator:
Human Resources /Title IX
Montana State University-Northern
PO Box 7751
Havre MT 59501
Director of Human Resources/ Title IX Coordinator:
Suzanne Hunger
Suzanne.hunger@msun.edu
Location:
208 Cowan Hall
Tel: (406) 265.3568
E-mail: titleixcoordinator@msun.edu or suzanne.hunger@msun.edu
Please note that reports can be made at any time, including during non-business hours, by using the email address or listed telephone number (and leaving a private message).
Title IX Coordinator
The Title IX Coordinator is responsible for coordinating the University’s compliance with federal and state discrimination and harassment laws, including Title IX. The Title IX Coordinator oversees compliance with the University’s Discrimination and Grievance Policy. Specifically, the Title IX Coordinator:
Montana State University-Northern (MSUN) commits to a learning and working environment that emphasizes the dignity and worth of every member of its community that is free from unlawful discrimination and harassment based upon race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran status, sex, gender, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation (taken together, generally, “protected-class harm”). An inclusive environment is necessary for a healthy and productive University community.
Consistent with MSUN’s commitment, and with all applicable law, the University prohibits unlawful discrimination or harassment, including sexual misconduct prohibited by Title IX of the Education Amendments of 1972, and will take appropriate action to prevent, resolve, and remediate the effects of protected-class harm.
The Discrimination, Harassment, and Retaliation Policy defines and prohibits protected-class misconduct, and the Discrimination Grievance Procedures set forth the University’s processes for addressing and resolving such reports. The Policy and Procedures apply to all University programs and activities, including, but not limited to, admissions, athletics, instruction, grading, University housing, and University employment. In addition, the law prohibits retaliation against an individual for opposing any practices prohibited by this Policy, for bringing or responding to a complaint of discrimination or harassment, for assisting someone with such a complaint, for attempting to stop such discrimination or harassment, or for participating in resolution of a complaint of discrimination or harassment.
Inquiries about the application of Title IX at the University and reports about all forms of protected-class discrimination and harassment should be made to the Director of Human Resources/ Title IX Coordinator:
Human Resources /Title IX
Montana State University-Northern
PO Box 7751
Havre MT 59501
Director of Human Resources/ Title IX Coordinator:
Suzanne Hunger
Suzanne.hunger@msun.edu
Location:
208 Cowan Hall
Tel: (406) 265.3568
E-mail: titleixcoordinator@msun.edu or suzanne.hunger@msun.edu
Please note that reports can be made at any time, including during non-business hours, by using the email address or listed telephone number (and leaving a private message).
Title IX Coordinator
The Title IX Coordinator is responsible for coordinating the University’s compliance with federal and state discrimination and harassment laws, including Title IX. The Title IX Coordinator oversees compliance with the University’s Discrimination and Grievance Policy. Specifically, the Title IX Coordinator:
- Coordinates educational programs and trainings regarding discrimination and harassment prevention for students and employees;
- Responds to and seeks to resolve reports of discrimination and harassment following the Procedures;
- Provides information about and, if requested, assists with criminal reporting;
- Provides information about resources for obtaining advocacy, healthcare, and counseling services; and
- Coordinates supportive and protective measures for members of the MSUN community.
A full copy of the University’s Discrimination, Harassment, and Retaliation Policy and the accompanying Discrimination Grievance Procedures are available on the Human Resources and Title IX website. More information about reporting options, resources, and other information about sexual harassment, including sexual assault, is located at the Human Resources and Title IX website: https://www.msun.edu/hr/titleix/index.aspx
This notice is disseminated annually to students and employees at the Montana State University-Northern.
For further information regarding Title IX and non-discrimination, visit http://www.ed.gov/ocr or contact:
U.S. Department of Education
915 Second Avenue, Room 3310
Seattle, WA 98174-1099
Telephone: (206) 607-1600
Facsimile: (206) 607-1601
Email: OCR.Seattle@ed.gov
https://www2.ed.gov/about/offices/list/ocr/know.html?src=ft
Montana State University -Northern makes reasonable accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU-Northern provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans.
To claim veteran’s preference or request accommodation, contact the Office of Human Resources, PO Box 7751, Montana State University-Northern, Havre, MT 59501; 406-265-3568; http://www.msun.edu/hr/forms/EmployPref.pdf
Salary : $15 - $0
