What are the responsibilities and job description for the Boutique Manager position at Montblanc?
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Boutique Manager
Montblanc | Sawgrass Mills
Reports to: Retail Regional Director
Role Overview
Reporting to the Regional Director, the objective of this role is to execute and promote the Montblanc brand.
Responsibilities (or Mission)
We Offer
We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
Boutique Manager
Montblanc | Sawgrass Mills
Reports to: Retail Regional Director
Role Overview
Reporting to the Regional Director, the objective of this role is to execute and promote the Montblanc brand.
Responsibilities (or Mission)
- Achieve sales budget and diversification targets
- Recruit, develop, and retain sales associates
- Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room
- Develop and review sales associate performance goals
- Create annual business plans
- Provide the highest levels of customer service to stimulate sales growth
- P & L management including monitoring and controlling boutique business expenses to improve results; manage controllable expenses
- Manage operational execution (Policy and Procedure)
- Ensure Loss Prevention policies and practices are being followed
- At least 5 years of retail management experience
- Affinity for luxury goods; watches and jewelry experience is a strong plus
- Demonstrated leadership abilities
- Ability to manage a P&L
- Strong clienteling skills
- Strong floor management skills
- Resourceful; problem solver
- Strong communicator
- High level of etiquette – business and social
- Highly customer oriented, results driven, goal oriented
- Ability to work open availability including nights, weekends, and holidays
- Ability to lift up to 20lbs
- Expert computer skills – Microsoft: Word, Excel, PowerPoint, Outlook
- SAP knowledge preferred
- CRM systems
We Offer
We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!