Hotel Moody Brews

Description

Reports To: Hotel Outlets Manager                        Department: Moody Brews

Classification: Part Time Equivalent                           Division: Hotel Food & Beverage

JOB OVERVIEW

As a Moody Brews Barista, you’ll create the Starbucks Experience for our guest through excellent service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft, work alongside har working co-workers and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day. True to Our Mission & Values, working together we can nurture the limitless possibilities of human connection. We are one of the top employers here on Galveston Island due to our competitive wages, and the opportunity to advance your career and be part of a welcoming team. If you're energetic, professional, and passionate about hospitality, we'd love to hear from you.

POSITION GUIDELINES

Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives.  The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.

We are a family resort opened 365 days a year. Restaurant Server Assistants are required to work at least one shift on all major holidays—including but not limited to Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, Easter, Mother’s Day, Memorial Day Weekend, Fourth of July Weekend, Labor Day Weekend

GENERAL RESPONSERBILITIES

• Responsible for welcoming and interacting with all Guests
• Responsible for greeting Guests, taking their order, entering order into POS system and verifying order by repeating back to Guest
• Suggests additional items as appropriate
• Receives and processes payments correctly via room charge or credit/debit
• Knowledge of all current drink recipes and specials
• Responsible for maintaining work area-restocking and cleaning
• Replenishes food and other serving items as necessary
• Abides by service speed requirements without compromising beverage quality or customer service, including third-party orders. 
• Prepares and serves coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and microwaves.
• Maintains clean and organized work and customer areas, following health and safety guidelines.
• Promotes new coffee offerings and seasonal specials to enhance brand awareness and sales.

• Manages daily, weekly, and monthly tasks assigned by the leadership team.
• Assists in inventory management and restocks supplies as needed, including product displays. 
• Always follows Hotel food and Beverage’s policies and procedures diligently.

Qualifications

JOB QUALIFICATIONS

EDUCATION

• High School Diploma or GED.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities to perform the job
• Prior hospitality/server experience (preferred but not required)
• Must obtain TABC & Food Handlers Certification prior to beginning work

CERTIFICATIONS

• Texas Food Handler Certification (if you don’t have—it will be covered by Moody Gardens)
• TABC Certification (if you don’t have—it will be covered by Moody Gardens)
• Human Trafficking Certification (provided by Moody Gardens)

REQUIRED SKILLS

• Must be at least 15 years old to be considered for this role
• Able to effectively work independently or as part of a team
• Should have cash handling capabilities and be able to count back proper change
• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment while working under pressure
• Receptive to special requests
• Enthusiastic about interacting and helping guests
• Able to make independent decisions for our guests
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other co-workers on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Perform all job-related functions in a friendly manner, committed to exceeding Guests’ expectations
• Willingness to work at different locations in the resort area, including outdoor locations

• Ability to work any shift including but not limited to mornings, mid-shifts, nights, or doubles

PHYSICAL REQUIREMENTS:

• Ability to transport large trays weighing up to 30 pounds through a crowded room on a continuous basis throughout the shift
• Ability to move or push goods on a hand card weighing a maximum of 200 pounds
• Ability to stand, and/or walk continuously throughout shift

Ability to perform tasks requiring bending, stooping, and

Salary : $12