What are the responsibilities and job description for the Account Manager position at Moore-Clark USA Inc.?
Nutreco is a global leader in animal nutrition and aquafeed. Our advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Its two global company brands Skretting (aqua feed) and Trouw Nutrition (animal nutrition) have sales in over 90 countries. Our purpose Feeding the Future captures a big challenge: feeding 9 billion people in 2050. Our responsibility is twofold: we need to make a significant contribution to meeting the rapid increase in worldwide demand for food; on the other hand, we need to find the right balance in order that we can realize growth while making also responsible choices for people and planet. We believe in three core elements to future success: strategy execution, innovation, and competence of our people. Our values; capable, caring, collaborative, and innovative are supportive of those three core elements. To know more about us, please visit our website https://www.nutreco.com. Reporting to the Sales Manager, the Account Manager will be responsible for ensuring excellent service to our customers, while developing relationships with new customers, and promoting Skretting / Bio-Oregon products to new accounts and markets. Job Description: Key accountabilities Develop new accounts and markets and maintain/expand existing accounts; visit client and non-client sites and develop client relationships. Ensure contract terms and conditions are met in order to achieve goals. Proactively manage client inquiries and service issues; resolve client complaints/issues. Provide on-site consulting, organize client training workshops, tradeshows and client events. Convey products and technology: feeds, fish health, research trials, etc. Identify client needs and responses to products and services; advise internal departments to manage proactively; develop customer service plans. Keep current on industry trends and changes; advise on client or industry changes which may affect production demand. Provide sales reports as requested. Update CRM with current customer information Our organisation: Nutreco is a global leader in animal nutrition and fish feed. Our advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Quality, innovation and sustainability are guiding principles, embedded in the Nutreco culture from research and raw material procurement to products and services for agriculture and aquaculture. Experience across 100 years brings Nutreco a rich heritage of knowledge and experience for building its future. Equal Opportunity Employer: Nutreco is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Nutreco is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.