District Manager

Who We Are:

At Morningstar Properties, we love what we do and we hope it shows. We’re looking to expand our team of passionate, bright, driven learners who are dedicated to providing the best customer experiences in our industries. Morningstar has been developing and acquiring state-of-the-art storage and marina facilities since 1981, now with more than 100 storage properties and marinas across the United States.

Who We’re Looking For:

SUMMARY: We’re seeking an accomplished Operations Manager with a proven track record in multi-site management, training/coaching, strategy implementation, business analysis, and financial planning/budgeting. The District Manager should be a strategic leader with proven success in initiating, designing and executing company driven, as well, as market response strategies that increase revenues, promote a customer and associate friendly environment, and mentor site level employees on Morningstar’s business philosophy. People and communication skills at all levels of the corporate structure are essential and should include experience in hiring strategy and implementation of corporate directed training and coaching programs. Will be expected to build and navigate internal and external relationships through proactive communication that aligns multiple stakeholders and departments.

REPORTING STRUCTURE

• Reports to the Director of Operations
• Management oversight of up to 15 stores with an average enterprise value of 10mm per location.
• Direct reports of up to 15 store general managers and indirect reports of an additional 60 associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Align with Morningstar Properties’ core values: Empowerment, Continual Learning, Customer Experience, Collaboration and Innovation.
• Align with Morningstar’s Mission Statement: “Our focus to run this business with Probity”

JOB RESPONSIBILITIES:

• Develop and maintain a culture of accountability that drives and reinforces positive financial results as well as staff behavior.
• Develop and maintain a culture of communication that ensures top-to-bottom alignment around key company goals and initiatives.
• Promote, advance and be an active leader in our culture of continuous learning.
• Develop property and market-wide business plans and budgets to produce the best financial and operating results
• Evaluate all criteria, inclusive of pricing, discounting and market conditions, to set financial targets
• Lead the District in planning, execution, measurement and reporting of Key Performance Indicators
• Train and coach team members on financial analysis and property specific performance goals
• Celebrate and communicate best practices that result in optimal financial performance. Provide feedback and recognition regularly.
• Establish clear requirements and goals for daily processes.
• Recruit and hire qualified staff at the site management level. Ensure proper orientation/training of new staff.
• Inspire positivity, creativity and loyalty as well as create a strong sense of purpose for your staff
• Be innovative, purposeful and inspiring
• Set performance objectives and develop staff’s skills. Develop improvement plans and ongoing development plans, as needed.
• Create/generate routine reports, Excel documents, PowerPoint presentations, and Word documents that support ongoing KPIs and continuous learning.
• Document and conduct performance reviews thoroughly and timely—hold direct reports accountable for fulfilling their key responsibilities and goals satisfactorily.
• Champion Morningstar company culture and maintain our focus as a Learning Organization

What You Need:

EDUCATION and/or EXPERIENCE:

• 3 years of operations management experience
• Bachelor’s Degree required, advanced degree a plus

LANGUAGE SKILLS:

• Ability to read and interpret documents such as profit/loss statements, budgets and strategic business plans.
• Ability to author/create routine reports, market and personnel assessments and articulate correspondence.

REASONING ABILITY:

• Ability to define problems, collect data, establish facts, and draw valid, actionable conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

COMPUTER SKILLS:

• Word, Excel, PowerPoint, Outlook, Business Intelligence experience a plus.

COMPENSATION AND BENEFITS:

• Morningstar Properties will offer the successful District Manager candidate an attractive compensation package reflecting the size and scope of the role. Other employee benefits include medical, dental, and vision insurance, 401K retirement savings with employer match, disability coverage options and PTO.
• Morningstar Properties currently employs over 400 associates, including over 350 in the stores. We believe our people are our greatest resource and are the most critical component of our business results.

Morningstar Properties is an equal opportunity employer.