Mortgage Loan Processor

SUMMARY: Processes purchase and refinance mortgage loans in accordance with established policies and procedures and appropriate guidelines; provides strong communication and support to underwriting, loan officers, and customers to clear stipulations needed.

DUTIES AND RESPONSIBILITIES:

• Reviews loans in process daily and determines which loans must be processed immediately.
• Performs document audit to approve or reject each loan package for funding.
• Resolves any exceptions with customer prior to funding.
• Administers the timely daily disbursement and receipt of funds.
• Enters data from new loan applications and other documents into computer system.
• Orders credit reports, appraisals, flood certifications, and title work.
• Refers loans that do not meet basic standards to staff underwriter.
• Provides follow-up on a consistent basis with originators, borrowers, and agents to complete processing.
• Analyzes loan files and submits completed loans for approval.
• Responds to inquiries from originators, agents, and borrowers regarding status of loans in process.
• Completes loan sheets and conversion logs.
• Collects fees.
• Ensures regulatory compliance.
• Creates and maintains loan files.
• Processes approval and denial letters.
• Maintains status of all files in process and updates as needed; keeps abreast of all FHA, VA, and conventional guidelines and changes that may affect loan status.
• Completes all required paperwork and forms in a timely and accurate manner; prepares all required reports.
• Performs other related duties as assigned by management. 

QUALIFICATIONS: 

• Two to four years related experience or equivalent.
• Thorough working knowledge of real estate documentation, policies, compliance, and procedures.
• High level of proficiency with mortgage loan processing and underwriting systems.
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Acute attention to detail
• Proficient on [INSERT COMPUTER PROGRAM(S) REQUIRED FOR POSITION]
• Excellent customer service skills
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills.
• Good judgement with the ability to make timely and sound decisions
• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. 
• Bilingual skills a plus.
• Ability to effectively present information and respond to questions.
• Ability to effectively communicate with people at all levels and from various backgrounds.