What are the responsibilities and job description for the Legal Intake Specialist position at Moskowitz Law Group?
Legal Intake Specialist / Receptionist – SDR
Hybrid | Hackensack, NJ | $45,000 – $70,000
Please Note: Do not contact our office by phone or email. All communication regarding your application will be handled through this platform. Thank you!
Position Overview:
The Legal Intake Specialist and Sales Development Representative (SDR) is a key first point of contact for our potential clients. This hybrid role combines intake and client onboarding with front-desk responsibilities, ensuring a warm, professional, and seamless experience for all who engage with our firm—whether in person, by phone, or virtually.
This team member is responsible for handling new client inquiries, managing the intake pipeline, and providing reception coverage during in-office days. You’ll be the voice and face of our firm—setting the tone for each client relationship.
What You'll Need to Succeed:
Strong interpersonal and emotional intelligence skills
High-level organization and attention to detail
Professionalism in both client interaction and presentation
Tech savvy and able to learn systems quickly
Ability to manage multiple responsibilities calmly and efficiently
Empathy and excellent communication skills
A genuine desire to help clients navigate emotional legal matters
Key Responsibilities:
Client Intake & SDR Duties
Respond to new client inquiries with empathy and professionalism
Pre-qualify leads, perform conflict checks, and schedule consultations
Guide potential clients through the intake funnel; follow up with leads who haven’t converted
Prepare intake reports and maintain clear documentation in our systems
Educate clients on services and set realistic expectations
Assist with onboarding new clients after engagement
Receptionist Duties (In-Office Days)
Greet clients and guests warmly upon arrival
Answer and route incoming calls in a polished, professional manner
Manage front office appearance and ensure a welcoming environment
Receive deliveries, handle mail, and assist with administrative office tasks
Support attorneys and staff with occasional clerical needs
Compensation & Benefits:
Salary: $45,000 – $70,000 based on experience and qualifications
Health, Dental, and Vision Insurance
401(k) with employer matching
Flexible Spending Account
Optional Life and Disability Insurance
Monday – Friday, 9:00 AM – 5:30 PM
Hybrid schedule (3 days in-office, 2 days remote)
About Moskowitz Law Group, LLC:
We are not just a law firm—we are a team of driven, supportive, and mission-focused professionals. We care deeply about our clients, our team culture, and the impact we make. At MLG, we’re looking for A-players who want more than just a job—they want a career.
We value clear communication, autonomy, accountability, and heart. We celebrate wins, give feedback freely, and lift each other up. We are building something meaningful—and if that excites you, we want to meet you.
Why You’ll Love Working Here:
Team Culture: We support each other and share a strong team-first mindset
Growth-Minded: Leadership provides guidance and recognition, with room for advancement
Work-Life Balance: Hybrid flexibility no micromanagement
Open Door Policy: Leadership is approachable and always listening
Strong Infrastructure: Structured training and streamlined systems help you thrive
Salary : $45,000 - $70,000