What are the responsibilities and job description for the Sales & Customer Service Representative position at Mosquito Joe of North Atlanta?
Job details
Salary
40,000 a year
Job Type
Full-time
Customer Service Representative, Mosquito Joe
Mosquito Joe of North Atlanta is a well-established, locally-owned business and we’re looking for a Sales & Customer Service Representative to join our team. If you’re an outgoing person with great sales, customer service and communication skills looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you.
About Us
Mosquito Joe of North Atlanta is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks, and fleas. We’re a locally-owned company and part of the broader Mosquito Joe franchising family, a nationwide system of independent business owners. We have a unique and fun culture – and we want you to join us!
Job Description
The Sales & Customer Service Representative is the voice of our company, the person who maintains and builds relationships with our customers. This position supports the business by engaging with customers to provide information in response to service inquiries, concerns, and requests about products and services. The Customer Service Representative should have strong phone communication skills and be proficient in computer data entry in order to maintain and build our loyal customer base.
Main Job Tasks and Responsibilities
- Communicate clearly and professionally with our customers.
- Manage and execute customer sales process via phone and online sales channels
- Deal directly with customers either by telephone or email to respond to customer inquiries and resolve complaints
- Set up new customer accounts
- Direct requests and unresolved issues to management.
- Keep records of customer interactions and transactions
- Maintain customer databases
Education and Experience
Key Competencies
Notice
Mosquito Joe LLC is the franchisor of the Mosquito Joe® franchised system. Each Mosquito Joe® franchised location is independently owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mosquito Joe LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mosquito Joe LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
Benefits :Weekly day range :
Education :
Experience :
Work Location : In person / Perimeter Area
Salary : $40,000