What are the responsibilities and job description for the Barista Rockstar for St. Rose position at Mothership Coffee?
- Do you feel let down by a lack of innovation in your current workplace?
- Is the absence of personal growth leaving something missing in your life?
- Do you believe your naturally strong innovative skills are not being fully utilized in your current role?
If so, we want to meet you! We are on the hunt for a Barista who excels in assertiveness, decision making, and is confident they are able to offer exceptional services. This is an opportunity for a go-getter who's driven by challenges and thrives in a high-energy environment. By joining our team, you'll not only be instrumental in our shared success but also embark on a journey of personal and professional development that empowers innovation and goal-setting
About Us
We are not just another coffee brand with an addictive ambiance, trendy lattes, and a thin veneer of culture and community. We ARE a culture-centered community that is focused on the people within and the people we serve. Kindness is at the top of our core values leading the change in our decisions, service, and operations. We are a socially equitable company focused on initiative, self-reliance, cooperation, integrity, and putting our best selves forward every day. At the core, we appreciate each other, support each other, treat each other with respect, and love each other.
About You
This ideal Barista excels in engaging with customers, works as a team leader, exudes confidence and radiates positivity. You are innovative, goal oriented, and are dedicated to your responsibilities. We are on the lookout for a barista who is outgoing, vibrant, and exhibits a genuine interest in both their role and customer satisfaction. This individual shines as a team leader and dedicated team member, possessing remarkable outgoing qualities, confidence, and an engaging demeanor. You love interacting with new people, bringing enthusiasm, solving problems, and are dedicated to creating a memorable experience demonstrating unwavering commitment to the role.
The role
We are looking for part-time and full-time Baristas to join our growing team at Mothership Coffee & Sunrise Coffee! As a Barista you will be taking orders, preparing and serving hot and cold beverages with exceptional trained skill, and serving select food items to our guests. In this role you will educate guests on the drink menu, make recommendations based on the customer's preferences, and up-selling special menu items. The ideal barista is extremely focused on creating the most excellent cup of coffee with meticulous attention to detail surrounded by the background noise of a happy, busy cafe.
Duties/Responsibilities
- Prepares and serves hot and cold beverages to guests, such as: coffee, blended coffee, and tea; correctly customizes orders as requested.
- Describes product details to guests when requested.
- Receives and processes guest payments.
- Serves prepared foods and baked goods including sandwiches, muffins, or bagels.
- Ensures customer service stations are properly stocked with paper products or beverage preparation items.
- Cleans and sanitizes all equipment, utensils, dishes, and work areas.
- Cleans and sanitizes service and seating areas.
- Ensures proper functioning of freezers, refrigerators, and heating components by routinely checking temperatures in that equipment.
- Stocks supplies or retail products; may be required to manage inventory orders, or receive products as directed.
- Performs other related duties as assigned.
Required Skills/Abilities
- Excellent verbal and written communication skills.
- Ability to follow all safe food handling procedures and sanitation practices.
- Must be able to perform basic math.
- Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of regular guests.
- Ability to serve guests efficiently, enthusiastically, and kindly.
Physical Requirements
- Must be able to lift 50 pounds.
- Must be available to work early mornings, evenings, weekends, and holidays.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
KPI’s
- Customer Satisfaction & Retention
- Order Accuracy & Processing Time
- Upselling