Business Process Analyst

Our client, the 4th largest school system in Georgia, is actively looking for a Business Process Analyst to join their team in Atlanta, GA! This role is fully onsite with some potential for hybrid flexibility here and there so local candidates are required.

***This is a 12 month initial contract with the opportunity for extension based on performance***

This is an exciting opportunity to play a key role in shaping business processes and implementing data-driven solutions within a high-impact organization.

Responsibilities

• Conduct business analysis through stakeholder interviews and collaboration
• Build strong relationships and promote collaboration among internal business partners
• Facilitate requirements gathering and discovery sessions
• Analyze and document business processes, workflows, and functional requirements
• Translate complex requirements into clear and actionable documentation for diverse stakeholders
• Develop business process flows, use cases, and functional/non-functional specs
• Manage and track project tasks and timelines
• Propose solutions based on data to improve process efficiency and performance
• Maintain consistent and detailed project documentation and artifacts
• Ensure alignment with PMO processes and methodology

Preferred Experience

• Experience with K-12 education systems or Student Information Systems (SIS) is a strong plus
• Project Management experience and familiarity with PMO frameworks and structured project environments
• Experience supporting enterprise-level system implementations

Required Skills & Experience

• 8 years of proven experience as a Business Analyst, preferably in a senior or lead capacity
• Working in a K-12 or higher education environment is a HUGE PLUS
• ITIL expeirence is a HUGE PLUS
• Strong organizational and facilitation skills — able to manage agendas, expectations, and group dynamics
• Skilled in critical thinking and analytical problem-solving
• Comfortable managing multiple priorities and adapting to evolving needs
• Exceptional written and verbal communication skills — clear, professional, and user-friendly
• Demonstrated ability to work independently and cross-functionally with technical and non-technical teams
• Proficient in Microsoft Office Suite, MS Project, Visio, and related tools