What are the responsibilities and job description for the Service Advisor position at Motorcycle Mall?
Motorcycle Mall, the tri-state area's premier motorcycle and powersports dealership, is looking for candidates for an open Service Advisor position.
The candidate must be able to provide great customer service at the service counter - especially with proactive communication and have a great in-depth knowledge of motorcycles and powersports products to help and assist customers for their services.
Motorcycle Mall is a high-volume dealership with 20 different bands. We are looking for an individual that can multi-task and thrive in a high intensity and fast-paced environment. In addition, attention to detail for our customers is important to ensure the customer is satisfied.
Candidates must be able to up-sell as compensation is both salary and commission. Candidate will receive competitive compensation (based on experience), commission, health insurance, employee discounts, monthly incentives and matching 401K.
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Work Days:
- Every weekend
- Monday to Friday
Application Question(s):
- Why do you feel you're the best candidate for the Service Advisor position?
- Customers in the service department need regular communication (phone, email and text messages) and updates with their work. Please explain your past experiences in which you were updating customers daily / weekly?
Experience:
- Customer service: 1 year (Required)
- Hospitality: 1 year (Preferred)
- Upselling of Service(s): 1 year (Preferred)
- Motorcycle and Powersports: 1 year (Required)
- Service Advisor: 1 year (Required)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
- Motorcycle License (Required)
Work Location: In person
Salary : $50,000 - $75,000